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“Great location with helpful staff”
Review of The Vermont Hotel

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The Vermont Hotel
Reviewed May 9, 2013

I stayed in this hotel for a few nights during my recent visit and I really enjoyed the experience. I was greeted by Petra, a lovely receptionist, who helped me check-in quickly and recommended places to see in Newcastle. She was also very helpful next day in the restaurant where she asked me if I was able to find what I needed and checked if I was enjoying my stay which was very thoughtful of her. Overall I would recommend this hotel for the central location and very helpful staff.

  • Stayed: April 2013, traveled solo
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Thank Viliam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,778 - 1,784 of 2,173 reviews

Reviewed May 7, 2013

We had read many of the review of this hotel and so when we went away a few days ago - we were expecting the worst!

Was pleasantly surprised upon arrival - the staff are helpful e.g. recommended places to eat nearby and the doorman moved our car into the hotel car park himself.

The location is perfect - very close to the river yet a 10min walk away from the city centre itself. Plenty of restaurants and bars within walking distance. I think this is the main factor that contributed to us having such a lovely stay.

The room we stayed in was large and although slightly dated, wasn't particularly bad. The reception, bar and restaurant areas are very nicely decorated and cosy.

The breakfast choice was good and the hot drinks and toast - very generous helpings!

A minor niggle - we were in the room when the cleaner wanted to come in and unfortunately she didn't return to clean the room later on in the morning.

Would recommend going to:
- Bamburugh Castle
- The Strand Comedy Club
- Newcastle City Centre and The Metro Centre (if you like LOTS of shopping!)
- Walking along the river and over the Millenium Bridge

Room Tip: Had a room at the front of the hotel on floor 7, facing the building opposite - very slight noise of...
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  • Stayed: May 2013, traveled as a couple
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Thank Kirsten_Jack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

Close to city centre and the Tyne - The Sage is just across the river. However the hotel is certainly showing signs of tiredness - certainly the room we were in. The room was small, dark and claustrophobic - the view was only available if you stood at the window. The television was old fashioned, the TV control did not work, choice of channels limited and some missing in any event - and please note the local BBC region is North East and not East! Our reception was abysmal, the service at breakfast was equally poor and the choice was poor. What we had was OK. Positive were free wifi and the bed was comfortable. Parking was free and very close (out front or in car park a few yards away. Redwood bar comfortable and reasonable.

  • Stayed: May 2013, traveled as a couple
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Thank WestLakesMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013 via mobile

I last stayed in this hotel over 10 years ago and sadly the rooms and corridors haven't been decorated since! They are really tired, the art work very 80's, the TV's ancient and furniture battered.

More positively, the hotel is in a great central location. The staff are lovely and room service excellent. The newly refurbished bar is fabulous and the wifi works well.

  • Stayed: May 2013
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3  Thank francophileonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

We recently stayed at the Vermont for our son's wedding. The hotel provided first class arrangements for the wedding and the staff went out of their way to make their special day a first class experience. We understand that hotel is under new ownership and is is the course of refurbishment. The Heritage Suite used for the wedding ceremony and the wedding reception was a wood panelled room with leaded windows - an impressive venue. The hotel is situated in an impressive location adjacent to the castle and it is recommended that, when booking, you ask for a room facing the Tyne bridges as the rear rooms face the main railway line through Newcastle.

Room Tip: Ask for rooms at the front overlooking the Tyne bridges - they are away from the railway line.
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  • Stayed: April 2013, traveled with family
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Thank Bessacarrman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

It looks so beautiful from the outside, and it used to have such a grand reputation in newcastle so I was really looking forward to staying there. Maybe it was these expectations that made it a disappointment. The reception and bar were nice enough, but for what you pay for a room, it was tiny and just outdated and a bit shabby. There's much more competition in town as there's more hotels now, it needs some investment to keep up

  • Stayed: September 2012, traveled as a couple
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Thank YoohooUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Stayed here for one night midweek. The Vermont is in an excellent location - we walked from Central Station and found it easily; it was also a good base from which to explore the surrounding area. Staff were attentive, friendly and very welcoming. The hotel lounge has apparently been recently refurbished and was very comfortable. Our room was comfortable and clean though perhaps in need of a little TLC. The bathroom was very clean but in need of modernising. That said, we had a thoroughly enjoyable stay and a very comfortable night's sleep. The only real niggle was that breakfast (served in the Blue Room) was a little cold and quite disorganised - we ordered coffee and toast twice before it finally appeared. However, I believe that this may have been due to the usual restaurant being in the middle of a refurb. Overall, it was great value for money and I'd be more than happy to stay there again.

  • Stayed: April 2013, traveled as a couple
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Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Vermont Hotel

Address: Castle Garth | Castle Garth, Newcastle upon Tyne NE1 1RQ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Newcastle upon Tyne
Price Range: $98 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Vermont Hotel 4*
Number of rooms: 101
Official Description (provided by the hotel):
Few hotels can boast a more enviable city centre postcode than the Vermont Hotel, for this imposing structure is located in the heart of the City of Newcastle-upon-Tyne, not only next to the Castle Keep and opposite the historic Moot Hall, but also just two minutes from Newcastle's Central Station. Combining old character in the form of 1930s grandeur with contemporary elegance and four-star luxury, the landmark building is your base from which to discover the many bars, shops and attractions of the town centre and wider area. Look outside your window and you might see such sights as the River Tyne, Millennium Bridge or stunning cathedral, and it's not the only mark of the sheer inspiration of the Vermont Hotel experience. That's because the reasons for the hotel's reputation become clear with a stay in any one of its sophisticated bedrooms, which are finished in soft relaxing colours while also coming with a wealth of facilities for your pleasure and comfort, including - among others - private en-suite bathrooms, a mini bar and free Internet access. ... more   less 
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Also Known As:
Vermont Hotel Newcastle Upon Tyne
Vermont Newcastle Upon Tyne

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