I stayed at Whites Hotel as part of a Stag Do in May 2013.
We pulled into the car park at the rear of the building and first impressions were how bad it looked from the outside.
It didn't improve much on entering the building either; The floors were sticky, the stairs were creaky, the decor was outdated and the whole place smelt of damp.
After a bit of faffing we finally got our room keys.
There were 3 of us in our room and when we opened the door we were greeted by a really strong whiff of damp and foist!
We then saw a bucket in the middle of the floor catching water from a leak in the ceiling, and we noticed the smoke alarm had a plastic bag taped round it.
We went downstairs to request a room change but the lady on reception was very unhelpful and we were basically told to like it or lump it!
(There was no chance of a refund either as the Best Man had booked the hotel via an agency rather than direct)
So unfortunately we had to lump it!
(We later found out from other lads in the group that one of the other rooms had no electric whatsoever and another room also had strategically placed buckets catching water)
We dumped our bags and headed down to the hotel bar where there were more buckets catching water from holes in the ceiling.
Again, the staff in the bar were also rude - When I ordered my round the young lass took my order without even looking at me, she then just stuck her hand out for my money.....All this while still talking to her mate who was sat at the punters side of the bar!
However, one bonus about the bar is that it has some good deal and also has a 2 hour Happy Hour so I can see why it gets busy with students from the local area.
If I was staying in Jesmond again for a night out in Newcastle then I could possibly be dragged into the bar at Whites Hotel for a cheap drink before quickly moving on, but there is no chance I would ever stay the night in the hotel again, not even if someone else paid for me!
Overall its awful - Cheap, tacky and unsafe with rude staff!
In my opinion stay well clear.
- Official Description (provided by the hotel):
- Whites Hotel is a licensed 36 bedroom hotel, family run providing good facilities and service at budget prices. All rooms are en-suite with Flat screen colour television with up to 30 channels, radio, central heating, direct dial telephone, tea/coffee making facilities, hair dryers and irons are situated in all rooms. Free wireless internet is available through the hotel and rooms with a computer for guest use at reception foyer.The cocktail lounge provides meals at a very good prices from 12 noon till 2100hrs Monday through Thursday and 12 noon till 1900hrs Friday through Sunday. The hotel is situated in Jesmond, 1.5 miles from the centre of Newcastle upon Tyne known for its vibrant night life and a short walk away from the beautiful picturesque Jesmond Dene. The breathtaking North East Coast is also only 20 minutes by Metro, with stops at Tynemouth, Cullercoats and Whitley Bay, who can resist a day trip to the sandy beaches of the North East.The hotel has a private car park situated to the rear of the building which is constantly monitored by CCTV.Outside area for smoking and dining available.Lively bar on the premises. ... more less
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