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“Fabulous!”

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Novotel Newcastle Airport
England
Level 6 Contributor
150 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Fabulous!”
Reviewed April 7, 2013 via mobile

We stayed originally for two nights but were so impressed we stayed an extra night.

The hotel was easy to find off the A1, big carpark which you pay £5 per night for parking. The hotel lobby was very clean & modern, front desk staff very polite & helpful.

We stayed in room 103, which was made up with a double bed & two single sofa beds. The room was spotlessly clean, good sized bathroom with excellent shower. Bonus of having large bath towels & also an iron & ironing board in the room. Beds very comfy, even the sofa bed. No noise from the road even though we looked out into it.

The swimming pool whilst small was ample enough for us with a baby & a toddler.

Didn't eat in the hotel but there were special rates for breakfast upon check in.

Hotel is 5 minutes walk from a retail park which has a 24 hour Tesco, McDonalds & M&S, and is right next to the Metro station which gets you into the centre of Newcastle in around 20 minutes.

Next time we come to Newcastle we will not hesitate to stay here again. The staff especially the cleaners & the reception team are a credit to the hotel.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsShoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 8, 2013
"Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Newcastle Aiport. I look forward to welcoming you back again soon. Kind regards, [Sheena Hodgson General Manager "
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (149)
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English first
Burnley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2013

Stayed here over Easter holiday for a familt trip to Newcastle area and was staggered to find on checking out they charged us £5 a night to park!! Incredible given their prices are generally higher than Premier Inn./Travelodge etc. anyway.

  • Stayed April 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Accorhotels.com

Helpful?
1 Thank ssomtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 8, 2013
Many thanks for your placing your review. We do charge car parking and this is advertised on our website. In line with the current offers and promotions availble - I can confirm we are generally better priced than other local inns and lodges. Hope to welcome you back. [General Manager Sheena Hodgson ]
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Glasgow, United Kingdom
1 review
Reviewed April 3, 2013

Lovely hotel, spacious room for family of four. Staff very pleasant and couldn't be more helpful. Was quite noisy during the night with a group banging on doors etc but this was sorted out relatively quickly by hotel staff, Will definitely return to this hotel.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank TeeJay1413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 4, 2013
"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson ]
"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2013

The hotel is reasonably accessible by public transport with 2 metro statinos within 15 minutes walk and has the benefit of being much quieter at weekends than the hotels in rthe centre of Newcastle. The rooms were clean and comfortable. The breakfast had a reasonable choice and was of good quality and ublike the nearby hotels which I have tried before was available from before 7AM whcih was important as I had an ealry start on the Saturday. It was however a little on the expensive side at £13.75.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 4, 2013
"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Please look out for our advance purchase rates on breakfast to benefit from reductions of the rates. Kind regards, [General Manager Sheena Hodgson ]
"
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Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 29, 2013

We booked this on the day of arrival as a last minute getaway with kids. We booked a superior family room which was worth the money. The bathroom was stunning more of a wet room. The sofa bed for kids had no quilt cover and it was all stained, I wouldn't of liked to think what it was.

The menu has limited choice didn't see a kids menu, not even a basic burger or sandwich for them.

The " gym " only has a cross trainer, bike & treadmill but is useful & the pool was great. Really clean and the changing rooms were clean and modern, the kids loved it.

Would definately stay again was totally worththe money but would still go to the Toby carvery for breakfast.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LCTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 4, 2013
"Thank you for your comments, whilst I am plesed to know you will return, I can assure you that the matter relating to the sofa bed is being looked. . Kind regards, [General Manager Sheena Hodgson ]
"
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Guisborough, United Kingdom
Level 6 Contributor
119 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed March 19, 2013

Booked the day before on Late Rooms website and got excellent rate under £50. Standard corporate hotel but comfortable and modern. Good restaurant for an evening meal but help yourself breakfast was a disappointment as much of the cooked food was very dry - bacon and sausage was especially tough On site parking is extra £5 overnight

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank GuisboroughJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 4, 2013
"Many thanks for your kind review. I am glad my team made your stay enjoyable.Please accept my apologies for the breakfast - I will look into this. [Sheena Hodgson General Manager ]
"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 17, 2013 via mobile

This is the 2nd time we have stopped here, it's cheap, clean and not far from city centre. Rooms are clean not bad size, double bed and a sofa bed in our room. Good big shower. Friendly staff. We stop here for lads nights out in Newcastle, it's only £10ish in a taxi into the city. I will be stopping here again!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reddog4nffc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, March 18, 2013
"Thank you very much for your review, I am delighted that you enjoyed your visit to the [Hotel Name]. I look forward to welcoming you back again soon. Kind regards, [Sheena Hodgson General Manager ]
"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Newcastle Airport

Property: Novotel Newcastle Airport
Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
Official Description (provided by the hotel):
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel

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