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Holiday Inn Express Newcastle Metro Centre
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Reviewed July 30, 2013

Stayed here with fiancé and son for 2 nights mid week, as a base for looking around Metro centre and Newcastle. Staff very pleasant and helpful, room fresh and tidy, shower excellent, 2 minor gripes - not enough pillows, not the greatest sleep I`ve had but no bed is comfier than your own! and a bit stingy with the complimentary milk portions - got around this by getting up and making two lovely lattes from machine at reception. Breakfast was fresh,, with plenty of choice. Located only a short walk from The Metro Centro and a short bus ride into Newcastle itself, the hotel is perfectly situated for touring about. There are copious amounts of eateries on the doorstep, and a nice little pub next door. Would definitely come back to use as a base for Newcastle. Very pleasant trip

Room Tip: Have read a few reviews commenting on stag/hen parties disturbing others at weekend. We stayed Wed - Friday so did not experience any problems. The hotel was very busy and yet we found our stay very peaceful.
  • Stayed: July 2013, traveled with family
    • Value
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Thank 105Jennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this reviewResponded August 12, 2013

Thank you for your review. I was very pleased to hear that you enjoyed your stay. Please note we are happy to provide extra pillows. We are also happy to provide guests at any time with extra tea/coffee, milk and sugars you just need to ask at reception. Once again thank you for your review.

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Reviewed July 28, 2013

We have just had a weekend break at this hotel very good for walking to metro centre , short taxie ride into Newcastle on night time , the staff very nice and friendly on arrival at the hotel to check in we were told we had been but in a room on the floor of a stag party so they said we will change your room for you which was very nice of them has we would not have none till the night time, no noise from any rooms breakfast nice fresh fruit cereal juices , sausage and eggs plenty toast and pastries would stay again well worth the money have stayed before and never had any problems lot of stag and hens stay there but if no problems then everything ok

Room Tip: Just make sure when check in your not on floor with stags and hens
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank largie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this reviewResponded July 29, 2013

Thank you for your review. We are so pleased to hear from a regular guest, thank you for your kind comments.

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Reviewed July 25, 2013

Had a nice one night stay here. There was loads of free parking all round the hotel. We were checked in by a pleasant male receptionist and given a 24 hour code for WIFI as I am a Gold Priority Club member which was really handy. I believe non members can get a free half hour. Our room was a large end room with lovely river views.
There are some lovely river walks next to the hotel and you can also walk to the Metro Centre in about 10mins along a path which is handy if you don't want to use the restaurants beside the hotel. The breakfast was fine with all the usual Holiday Express items. Will definitely stay again, possibly to do my Xmas shopping at the Metro Centre!

Stayed: July 2013, traveled as a couple
1  Thank sheils6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this reviewResponded July 29, 2013

Thank you for taking the time to post a review of your recent stay. Your comments are much appreciated and we hope to welcome you back for your Christmas shopping expedition.

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Reviewed July 24, 2013

Stayed here for one night. Staff very pleasant and helpful. Clean hotel. Lovely breakfast. About 10/15min walk to metro centre. Used the cycle path at the back of hotel to get there. Took you straight there. I wouldn't want to walk alone or at night though as no lighting. There is a TGI's right across from hotel and KFC and Frankie and Bennie within walking distance. Would definitely use this hotel again!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank PZA0508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this reviewResponded July 29, 2013

Thank you for your review. We look forward to welcoming to back the hotel again in the near future.

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Reviewed July 16, 2013

I stayed here for one night on business. It is approximately 10 mins from the station . It is very easy to find and located near a pub and a TGI Friday. There appeared to be plenty of parking. My room was the standard room ( no air conditioning) with my view overlooking the river tyne and I could see and hear the road most of the night.

Tip for better room avoid one rear facing.

Would stay again as good for stopovers.

Stayed: July 2013, traveled on business
Thank Stumpy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this reviewResponded July 23, 2013

Thank you for taking the time to post a review. Your comments are much appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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