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“Timeless elegance”
Review of Hibou Blanc

Hibou Blanc
Ranked #151 of 1,501 Restaurants in Newcastle upon Tyne
Description: Opened in August 2019, this magical Edwardian building has been transformed to a beautiful bar, restaurant and private room where we hope to deliver to our customers an experience you won’t find anywhere else in Newcastle.
Restaurant details
Description: Opened in August 2019, this magical Edwardian building has been transformed to a beautiful bar, restaurant and private room where we hope to deliver to our customers an experience you won’t find anywhere else in Newcastle.
Reviewed 4 weeks ago

Such a beautiful venue which transports you back to an era of elegance. Visited for Sunday lunch, which did not disappoint. Food and service matched the beautiful decor. The only bit of critique I have is that some form of blinds on the restaurant windows would be beneficial to add to the ambiance (the view of the street outside isn't exactly inspiring and I would imagine could interesting at times).

Date of visit: January 2020
Review collected in partnership with this restaurant
Thank 466francescam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiboublancncl, Marketing at Hibou Blanc, responded to this reviewResponded 1 week ago

Hello Francesca M,

Thank you for taking the time to leave a wonderful review, we really appreciate it and we are thrilled that you enjoyed your visit.

We hope to see you again soon.

Warm Regards,

Jasmine Morgan
Manager
Hibou Blanc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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53 - 57 of 135 reviews

Reviewed 4 weeks ago via mobile

Came here as a friend mentioned the decor was lovely and the drinks fab! She did mention that the service wasn’t the best but expected a lot more considering the drinks prices. We came on Sunday 19th January.

I ordered a non alcoholic cocktail and my other half a Shiraz (both lovely to be fair hence the two stars). Went to the bar and got served, the young man behind the bar was so ignorant! Glanced up and said “yes” took my order, no please thank you or anything!

Normally, in a place such as this, or what it aspires to be, considering it was quite dead you would expect a member of staff to greet you, offer you a seat and take your order. When the orders taken and you are done with your drinks ask if you would like another.

Unfortunately not here! The young man in question stood behind the bar on his mobile phone instead. So, I went to the bar and asked for the bill, again just a Grunt and the price. He asked if I had the 10p when I said no, he tutted at me! I nearly died! Who the hell does this jumped up lad think he is!

Immediately left and went to our favourite Newcastle bar Decantas instead for a few more drinks, which we would have had at Hibou Blanc if they had any sort of customer service training.

Overall, beautiful venue, fab drinks but don’t bother going if you want anything more than a grunt off jumped up staff who have little knowledge of customer service.

Date of visit: January 2020
Thank SLL89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiboublancncl, Marketing at Hibou Blanc, responded to this reviewResponded 1 week ago

Hello SLL89,

Thank you for taking the time to leave feedback of your visit.

I am disappointed to read your comments regarding our team, this is not up to our usual high standards and reputation. After looking further into this issue on CCTV I can assure you this was dealt with seriously and I can assure you will not happen again.

We do hope this hasn't put you off Hibou Blanc in the future.

Warm Regards,

Jasmine Morgan
Manager
Hibou Blanc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Friday night dinner date, what a treat! Food and service was faultless, lobster linguine a highlight, jam packed with lobster meat. A great addition to Newcastle dining scene in a great location too. Only downside was that towards the end of the evening we noted a slight drain smell. Would have been 5/5 otherwise. I’m sure they will get this sorted. Bar is also quite spectacular and worth a visit even if you’re not dining.

Date of visit: January 2020
Thank TheMacs47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiboublancncl, Marketing at Hibou Blanc, responded to this reviewResponded 1 week ago

Hello TheMacs47,

Thank you for taking the time to leave a wonderful review.

We really appreciate it and are so happy to hear you had a nice time when you visited our restaurant.

Warm Regards,

Jasmine Morgan
Manager
Hibou Blanc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We visited just before Christmas for a girly lunch and had a wonderful afternoon. The food was amazing and the staff were all extremely helpful. We will be back soon.

Date of visit: December 2019
Review collected in partnership with this restaurant
Thank elainehewison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiboublancncl, Marketing at Hibou Blanc, responded to this reviewResponded 1 week ago

Hello Elainehewison,

Thank you for taking the time to leave a wonderful review.

We really appreciate it and are so happy to hear you had a nice time when you visited our restaurant.

Warm Regards,

Jasmine Morgan
Manager
Hibou Blanc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

We visited as a large group of friends in December 2019, staff were friendly, efficient and very attentive. The food was superb, we had the Sunday lunch menu, which offered a good range of choices at a very good price. The venue is decorated and furnished to a high standard, with a lovely relaxing atmosphere. Overall we were made to feel very welcome and had a great afternoon.

Date of visit: December 2019
Review collected in partnership with this restaurant
Thank julie0962020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiboublancncl, Marketing at Hibou Blanc, responded to this reviewResponded 1 week ago

Hello julie0962020,

Thank you for taking the time to leave a wonderful review.

We really appreciate it and are so happy to hear you had a nice time when you visited our restaurant.

Warm Regards,

Jasmine Morgan
Manager
Hibou Blanc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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