We chose the HdV as we have stayed with this chain many times before and the price was competitive at the time of booking. Having arrived early the staff were very attentive and arranged lunch whilst the room was cleaned. Lunch was not as good as we were expecting but we felt this was probably due to the kitchen being busy preparing for the Valentines dinner that evening. At some point the reception realised it was my birthday and brought over two glasses of champagne, which was a nice thought and much appreciated. The room was ready earlier than advertised and definitely had the Wow factor, beautiful as well as practical - an open plan suite with two baths, double walk in shower and 8ft bed, we didn't really want to leave! That evening we had booked a meal in the hotel restaurant but unfortunately the food whilst not overpriced could have been better. The next morning (bed was amazingly comfortable) the papers failed to arrive and breakfast was seriously disappointing, service was slow, cutlery missing and food over cooked.
The hotel is on a busy road and certainly there were no views from our room but the room itself more than made up for this. The town centre is a pleasant 20 minute walk along the water past the Millennium bridge and whilst we were happy to walk during the day but preferred to take a taxi at night which was approximately £5 each way.
To sum up, we loved the room and throughout the stay the reception staff and bar staff were always enthusiastic and attentive but the restaurant does let it down.
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- Also Known As:
- Hotel Du Vin And Bistro Newcastle
- Du Vin Hotel