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“What an oasis !!” 5 of 5 bubbles
Review of Hotel du Vin & Bistro Newcastle

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Hotel du Vin & Bistro Newcastle
Certificate of Excellence
Rochdale , England
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“What an oasis !!”
5 of 5 bubbles Reviewed February 1, 2013 via mobile

Stayed one night at this hotel. I must say that on a windy Thursday in Newcastle the curb appeal wasn't amazing from the busy road, however as soon as you turn into the courtyard you feel as though you have been transported a million miles away. We were met by an extremely charming young man called Mark, and although we arrived a few hours before our check in time we were given a choice of two available suites.Mark recommended the Muton Rothschild suite because of its amazing views over the Tyne, we were not disappointed. The room was beautiful with a giant arch window overlooking the Tyne for as far as the eye could see. There was a lovely mezzanine level with roll top bath and monsoon shower. A long soak in the bath admiring the view of the river at night was just right after a long day of shopping. With its large seated area and giant bed this room was a lovely treat. Breakfast was delicious, eggs benedict cooked just how I like them. Mark checked us out with a genuine friendliness that would definitely encourage our return. This hotel is a hidden gem, I will return and would reccomend this place for a special treat. Amazing !!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank auntys05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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885 reviews from our community

Traveler rating
    541
    230
    75
    27
    12
See reviews for
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550
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 27, 2013 via mobile

The hotel is set in a beautiful building just set back from the quay. The rooms are spacious with large ensuites. The staff are excellent, all very friendly and welcoming. Would have no worries recommending the hotel to people.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrccooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed January 25, 2013

We booked the hotel du vin's Sunday Supplement special offer, where by you get a cheap room so long as you spend a certain amount in the restaurant. As both the rooms and food here at really top notch it's a bargain and well worth looking out for.
Have stayed in a suite and a regular room, both luxurious and love the freebie bathroom goodies. Very quiet, great food and wine, helpful staff, gorgeous sexy room...what more do you need for a break with the Mrs!

Room Tip: Higher up maybe better, as there is a busy road outside. But we've never been effected by noise...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed January 18, 2013

I stayed one night at this hotel. They have converted a characterful building to create the hotel but because the day to day maintenance and service are poor, the whole comes across as pretentious.

My complaints are as follows:-

1. The corridor providing access to the rooms at ground floor level had a terrible pong. I would say there was a problem with the drains.

2. The corridors were cold - there were no visible heaters.

3. My room at the top floor at the front was freezing cold. After I complained the staff tried to sort this but it took until 3am or so to get the room to a reasonable temperature.

4. The lighting in the room was ideal for a honeymoon couple (say) but was hopeless for me as a business visitor having to read through papers after dinner. The room had a desk in the darkest part. I asked for a table lamp or similar, was promised one but none arrived.

5. The food was poor. My starter, a soufflé, was stodgy rather than light and fluffy. My main course of steak hache was grizzly meat, badly presented and offensive in taste. I pointed out the problem with the soufflé but heard nothing. When the main was poor I gave up and did not bother with pudding or indeed breakfast the following morning.

From comments made by front desk staff, the place was probably under-staffed but there was a surfeit of people in the restaurant who did little but engage in their own banter and tittle tattle.

I recommend that this place is avoided.

Kishandes, Maidstone, Kent, UK

  • Stayed January 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Kishandes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumfries, United Kingdom
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

we visited this hotel for the first time and can highly recomend it from the reception to the restaurant staff the service to attention and detail was excellant. The dinner served in the Bistro was first class and one of the best meals we have had out for a long time. With a very good wine menu. We can recomend this hotel very highly.

Room Tip: Our room "TORRES " was very good and very peacefull with good views up the river Tyne.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank arthur r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
county durham,england
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

This was our fourth visit to this hotel;a complimentary upgrade to the Henley Vineyards room certainly did not disappoint! Everything from the entire staff,food quality and housekeeping made for a most enjoyable and relaxing stay;do not stay anywhere else in Newcastle,I am Princess Picky and I love it!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davecaz67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed December 22, 2012 via mobile

Have previously stayed at the hotel and paid for the dinner bed and breakfast. On the Internet it states 3 course al a carte with 1 side and coffee. Previously this is what we got and were told you could order anything from the menu. However this time we were advised that we had a limit of £40 each and anything mover we had to pay for. This is fine but it is not what was described on the Internet offer. The room itself was good and the food we ate was fantastic. My husband went for the festive menu and I opted for the dressed crab to start then the filet steak, both were fantastic. The hotel is a little out of the way but if you are looking for a chill out and good food this is the place to come....I would recommend is place..we have booked for feb 2013...but if you have booked food as well please beware if the hidden costs

Stayed December 2012, traveled as a couple
Helpful?
1 Thank LynneM306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Vin & Bistro Newcastle

Property: Hotel du Vin & Bistro Newcastle
Address: Allan House City Road, Newcastle upon Tyne NE1 2BE, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Newcastle upon Tyne
#5 Romantic Hotel in Newcastle upon Tyne
#5 Business Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin & Bistro Newcastle 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Hotel Du Vin And Bistro Newcastle
Du Vin Hotel

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