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“never again”

Corner House Hotel   A Good Night Inn
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Corner House Hotel A Good Night Inn
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“never again”
Reviewed April 19, 2013

when here for meal with the wife and kids a couple of weeks ago and it was a dirty disgusting hole, the menus were covered in old food, the tables were not clean and the knife and forks in a pot on the table were also caked in old food as well.

the food that came was crap and was clearly just from a packet and heated up and was left by not just the wife and i but also our kids who will normally eat anything in front of them.

will never go back an utter dump that needs a good clean and staff spending less time talking and more time cleaning.

Room Tip: head a bit further along into jesmond it will be worth it
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank scott a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at Corner House Hotel A Good Night Inn, responded to this review, April 22, 2013
Dear scott a,


Thank for taking the time to provide us with your review.

I would like to apologise that we failed to meet your expectations at the Corner House Hotel in regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent you a direct message to discuss this further.

Kind regards

John Barras
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
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    56
    33
    13
    15
See reviews for
60
47
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16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Londonderry County Borough, null, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 14, 2013

I have just arrived home from staying 8 nights at the Corner House hotel. It is primarily a bar with rooms above but there was never any noise issues from the bar. I was staying with a friend who has a family member in the nearby hospital and the staff couldnt have been more accommodating and friendly, Especially Andy, and Anglea who served our meals at night.

The room was smallish but perfectly adequate. Bed was really comfy. Nice breakfast freshly prepared to order each morning and good value meals throughout the day.

If you are looking for something posh and impersonal this is not the place for you.

The only reason I have not given this 5 stars is the housekeeping. Could have been better, we made our own bed.
Considering this Hotel had problems a year ago, the new managers Geoff and Andy have done a remarkable job of turning it into a warm welcoming establishment suitable for families, couples or groups.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheona N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed January 27, 2013 via mobile

Seven girls stayed here for 2 nights for a Girly weekend in Newcastle. Great value hotel, very friendly staff, great location, 5 min taxi to the centre. we stayed in the family rooms, plenty of space for us. Thank you for a great weekend corner house hotel.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joey_0486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoodNightInns, Guest Relations Manager at Corner House Hotel A Good Night Inn, responded to this review, February 14, 2013
Dear Joey_0486,

Thank you for your review, we are pleased to hear how you and your friends enjoyed staying at the Corner House, please remeber us if you visit Newcastle again.

Thanks
Good Night Inns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 2, 2012

This is our second time here, and we cant fault it. Rooms are spacious, warm and clean.Coffee tea and biscuits in your room. Beds comfortable, didn t hear anyone coming in at night. Breakfast great. The meals that they do in the bar, plenty of choice and tasty. All the staff were very friendly and helpful. There are 4 of us in the one room and its fine. No complaints whatsoever. We will be booking for next year as well.

Room Tip: Rooms at the end of the corridor are good.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoodNightInns, Guest Relations Manager at Corner House Hotel A Good Night Inn, responded to this review, December 5, 2012
Dear lizkeirnan,

Thank you for taking the time to provide your review, we are pleased to hear you enjoyed your stay and look forward to seeing you again next year.

Many Thanks
Good Night Inns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitburn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2012

My sister and niece and I stayed 3 nights at the Corner House as my older sister was very ill in Freeman Hospital. In the morning we could not confirm if we would need the room or be going home, the managers bent over backwards to accomodate our needs. We were ruturning very late in the evening and always missed the food. The first night we opted to bring in 'a chippie' the duty manager sent plates, cutlery and all manner of sauces to help us out. My sister passed away and we returned to the hotel again late and without confirming our booking. Alan? (duty manager) arranged sandwiches and chips and brought it up to our room, which was very welcoming. In the morning we were giving directions and help with the buses as we needed paper work before we returned to Scotland.
I can't thank the staff enough, they made what was a horrible time for our family so much easier
to bare.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank irene s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoodNightInns, Guest Relations Manager at Corner House Hotel A Good Night Inn, responded to this review, November 19, 2012
Dear irene s,

Thank you for taking the time to provide your review, we are pleased to hear how the team were able to support you and your family during your stay.

Regards
Good Night Inns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mold
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 30, 2012

Picked this hotel because my daughter lives just around the corner. I stayed for two nights and stayed in two different rooms. The first night was a single room with a Queen sized bed which was very comfortable and quite roomy. The second night I was in the largest room that was very nice with a large bathroom. I didn't have breakfast but had a steak meal whilst watching Man Utd get stuffed by Spurs. The pub is very much like a Wetherspoon pub which is not such a bad thing. It's about a 10 min bus ride to the town centre or £6.50 taxi ride. The staff were great especially Angela (I think) serving the food. Would definitely use the hotel in the future.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BomberMold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoodNightInns, Guest Relations Manager at Corner House Hotel A Good Night Inn, responded to this review, October 4, 2012
Dear BomberMold,

Thank you for your review, we are pleased to hear you enjoyed your stay and hope to see you again in the future.

Regards
Good Night Inns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 29, 2012

Came up for a family funeral unfortunately but got to say the welcome was wonderful.
Nice clean rooms comfortable beds and superb breakfast . We also had a meal when we arrived which was freshly cooked .
Would stay again.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank villotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoodNightInns, Guest Relations Manager at Corner House Hotel A Good Night Inn, responded to this review, October 4, 2012
Dear villotel,

Thank you for tkaing the time to provide your review, we have passed your comments onto the team at the corner house.

Regards
Good Night Inns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Corner House Hotel A Good Night Inn

Property: Corner House Hotel A Good Night Inn
Address: Heaton Road | Heaton, Newcastle upon Tyne NE6 5RP, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #12 of 23 B&Bs / Inns in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Corner House Hotel A Good Night Inn 3*
Number of rooms: 9
Reservation Options:
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Also Known As:
Corner House Hotel a Good Night Newcastle Upon Tyne

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