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“Good day out, shame about the cafe.”

The Great North Museum
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: The Great North Museum: Hancock at Newcastle University is North East England's premier museum of natural history, archaeology and world cultures.
Useful Information: Food available for purchase, Bathroom facilities, Activities for older children, Activities for young children, Lockers / storage, Stairs / elevator, Wheelchair access
Newcastle upon Tyne, United Kingdom
Level Contributor
33 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
“Good day out, shame about the cafe.”
Reviewed August 11, 2014

I remember this museum from my childhood being full of stuffed birds, the birds are still there along with a great mix of other interests ranging from egyptian mummies to dinosaurs to the roman wall. It is a bit of a mish mash but the kids seem to love it, plenty to keep them interested and a good way to spend a couple of hours on a dull day. There are two cafés we visited the one on the first floor, what a waste of money. The scones were stale, I ordered a kids hot dog, it came in a dry bun no butter no garnish, disgraceful. The staff were a bit indifferent, not at all bothered about clearing tables or customer service. It was a poor end to what was an enjoyable day out.

Visited August 2014
Helpful?
Thank Geordiejoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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638 reviews from our community

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Date | Rating
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N.wales
Level Contributor
73 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
“Would have been good if quieter!”
Reviewed August 10, 2014

The museum was very confusing as it was hard to work out which bits related to what, no signs saying which way to go around and there was an awful lot of stuff crammed into the rooms. The main problem on my visit was not really the museums fault but the amount of screaming idiotic children who were allowed to literally run riot by their "parents" Yes, children do make noise but not the kind of hysteria that was going on in here. They had no interest at all in any exhibits and just ran amok and it was not just one bunch of kids either but near enough every one. Not once did any of the adults with them try to control them. These people should remember that there are other people there and not everyone wants their ear drums blasting with the shrieks and screams from their out of control offspring. Sad sign of the times today but it reflects badly on the attractions that people with an interest go to visit. You only remember the place for the bad experience caused by other visitors.

Visited August 2014
Helpful?
Thank Janinnwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffs. UK.
Level Contributor
666 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 209 helpful votes
“Great Museum !”
Reviewed August 10, 2014

This is a really good place to while away a couple of hours while in the centre of Newcastle.
Lots of natural history, well laid out - an eclectic mix of lots of interesting exhibits. Loved all the stuff on Hadrian's Wall ! Don't be put off by some of the less than positive reviews ( heaven knows what they were expecting of a museum !) - definitely worth visiting.

Visited August 2014
Helpful?
3 Thank richardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
26 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Lots to do!”
Reviewed August 8, 2014

I have been going to this museum for over 50 years. It was revamped a few years ago and I love it! Displays on natural history, Greeks, Romans (especially as they were in the area), Egyptians. There is also a planetarium, gift shop and cafe. Lots to keep kids interested and they're learning at the same time. It's handy for the Haymarket Metro in Newcastle and local bus services.

Visited June 2014
Helpful?
Thank Irene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhos on Sea, North Wales
Level Contributor
100 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 135 helpful votes
“Needs an identity”
Reviewed August 7, 2014

This is a museum that is lost and needs to find an identity. What is it about, why does it exist? I am afraid it is a confusing museum. Our visit not helped by parents who could not control their children. You do not expect children to be quite but you do not expect them to be allowed to run around screaming,

Visited August 2014
Helpful?
1 Thank MalcolmC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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