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“Really lovely apartments - great location too!” 5 of 5 bubbles
Review of Kensington House Aparthotel

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Kensington House Aparthotel
Certificate of Excellence
Romford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Really lovely apartments - great location too!”
5 of 5 bubbles Reviewed March 15, 2013

I recently stayed in these apartments as one member of a Hen party. The apartments are clean, well maintained and stylish. They are beautifully decorated, come with a high specification kitchen (including glass champagne flute glasses and a dishwasher) and contain the most comfortable beds I have ever, ever slept in.
The location is also ideal - a short drive away from the 'Diamond Strip' of bars and clubs, but just far enough out of the madness for comfort.
If I could provide a small downside, I would say that at times the receptionists could be quite grumpy. For example, at one point we were in the reception ordering a taxi to take us out to an activity. Our Hen was dressed up in the normal 'Hen' toot and we were told by the receptionist that 'the manager had better not see you like that, if you look like that, what is the room like'. It wasn't said in a jokey manner either! We were also told that our security deposit had to be paid in cash (we wasn't made aware of this before we stayed) and we were also not permitted to stick any decorative items on the walls of the apartments.
I would 100% recommend these apartments though, they are amazing!! We couldn't want for anything more from our dwellings in Newcastle!!!!

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 647KatieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillHall, General Manager at Kensington House Aparthotel, responded to this review, March 20, 2013
Thank you for taking the time to write a review for us. We really appreciate the lovely things you said about our apartments, and you truly enjoyed your stay.I would appreciate you contacting me directly re the receptionist comments, I certainly have no problem with people dressing up. We do not allow anyone to stick posters, pictures etc on the walls we have two apartments at the moment which have to be repapered because someone has put up posters with sellotape and torn the wallpaper. We look forward to seeing you again in the future.

KInd regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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480 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
South East England
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 13, 2013

We booked this through Laterooms.com and what a bargain it was. Right in the centre of Newcastle next door to the Metro. Situated on Osborne Rd in close proximity to the restaurants, bars and shops of Jesmond. The room was immaculately clean and the receptionist very friendly and helpful.

Room Tip: If you want to be near enough to town to walk there and take advantage of Jesmond's nightlife. t...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ladybird2164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillHall, General Manager at Kensington House Aparthotel, responded to this review, March 20, 2013
Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us and look forward to seeing you again in the future

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, Northern Ireland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 11, 2013

Had a brilliant stay at Kendsington Aparments while on my hen do with 9 other girls. We booked two apartments which both had 2 double beds in each and we had two camp beds placed in each to facilitate 5 persons per apartment.

The apartments were beautifully designed and added a touch of luxury at a very affordable price to the weekend.

Staff were extremely facilitating and even lent us some umbrellas when the snow started to fall.

In summary the apartments are reasonably priced, brilliantly located in relation to the Jesmond Metro station and very comfortable.

Would stay here again!

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cmoore1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillHall, General Manager at Kensington House Aparthotel, responded to this review, March 20, 2013
Thank you for writing a review for us. We are glad you enjoyed your stay with us and look forward to seeing you again in the future.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed March 10, 2013

Their was 4 of us staying in a 2 bed apartment.. With a free upgrade of a larger room with ensuite (not sure why) for 1 night. Our room was fantastic couldn't have wished for more.. Very spacious, modern, clean, defo has the Wow factor!! We was on the top floor (room 67) bit of a killer on the stairs. & Not sure if their was any lifts. But can't moan :)

We also had to call reception for a bath plug as we did'nt have 1 in our room. & within 5 min the lady on the desk was in our room trying to sort the problem :)

Location is ok.. Couldn't really see anywhere we could walk to for a pub/food. So mostly had to get taxi's into city centre. Only about 5 min in taxi & costs around £5-£6. As we got a mini bus to the hotel & didn't drive.

It was our first time in newcastle & will defo be returning to this hotel later this year.

Great service, Lovely people. & gotta be 1 of the best city's I've been to yet.. Pub/clubs
Was fantastic.. Too much stuff to do in 1 night so best staying for 2 nights ;)

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jade-Sheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillHall, General Manager at Kensington House Aparthotel, responded to this review, March 18, 2013
Thank you for taking the time to write a review for us, we are glad you enjoyed your stay with us. There are restaurants and bars out of the hotel turn right about 10 minute walk. We upgrade our guests for a number of reasons, it also allows guests to see what else is available at no extra cost to themselves. We look forward to seeing you all again in the future.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
derby
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 5, 2013

Myself and a group of friends recently stayed here on a visit to Newcastle for my friends 21st birthday. I was happy just staying in a hostel for the night but the birthday girl wanted something a little more luxurious and that is certainly what we got! The apartments were perfect, well sized and beautifully decorated. The beds were very comfortable and the bathroom was luxurious with an amazing shower! We were greeted with a smile and very helpful and friendly staff upon arrival and Cheryl was extremely helpful and gave us advice on the best places and bars to go – first class customer service!! I am so glad that we paid a little extra to stay somewhere a bit classier and we 100% got what we paid for. I would definitely recommend a stay here for a luxurious stay that is reasonably priced! I can't wait to visit again when I can make the most of this beautiful apartment in a beautiful city!

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank me1379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillHall, General Manager at Kensington House Aparthotel, responded to this review, March 6, 2013
Thank you for taking the time to write such a lovely review, we are glad you picked us to stay with, Cheryl said you were a lovley group of girls and had enjoyed Jesmond and your weekend with us. We look forwward to seeing you again in the future.

Kind regards


Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed February 22, 2013 via mobile

My friend booked this but fell ill when he was due to use it so handed over his reservation free of charge for me and my girlfriend to use.

We were pretty impressed when we got there, really nice room and living space. Wasn't too noisy even with people in a room downstairs from us playing music and clearly getting ready to go out.

Beds were really really comfy, got a good night's sleep on them! Shower pressure was top notch and nice and hot.

I agree with another review that 4 small cartons of milk did not go far and that was just between 2 of us! But we don't drink many hot drinks anyways.

Not too far from the city centre, although a short taxi ride (costing about £4 at most) would probably be needed. At the bottom of Osborne Road, it's a short walk up the street to get to all the bars in Jesmond.

It was unfortunate that we only had one nights stay here as we could have stayed the full week!

No issues with deposits etc as all had been sorted by my friend prior to us arriving.

Would definitely return if I could afford to!

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bloodninja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillHall, General Manager at Kensington House Aparthotel, responded to this review, March 6, 2013
Thank you for taking the time to write a review for us, we are glad you enjoyed your stay with us, when you stay with us again if you require extra tea/coffee milk etc just request it from reception and they will supply more for you. We look forward to seeing you again in the future.

Kind regards

Gilian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

Just returned from a 3 night trip to newcastle with my husband and two kids. Having spent 2 sleepless nights at the premier apartments in the centre of town (unbelievably noisy!), although that is my only complaint. we simply couldn't stay another night. We were recommended the Kensington house apart hotel in jesmond, a lovely part of town. We were met by a lovely lady and shown to our gorgeous apartment. Modern and stylish decor throughout. Immaculately clean. Had all the necessary appliances and conveniences i.e washing machine and sky tv! Close to town. Ample parking. More importantly, had the best nights sleep! Very quiet. You couldn't here any outside noise and you wouldn't know if there was anybody else staying there as the walls are so deep. It was blissful! Will be returning soon and would highly recommend.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillHall, General Manager at Kensington House Aparthotel, responded to this review, March 6, 2013
Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us and had a good nights sleep very important when you have children to entertain. We look forward to seeing you again in the future.

KInd regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kensington House Aparthotel

Property: Kensington House Aparthotel
Address: 5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
#4 Luxury Hotel in Newcastle upon Tyne
#6 Business Hotel in Newcastle upon Tyne
#10 Romantic Hotel in Newcastle upon Tyne
#10 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kensington House Aparthotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
New to 2008, Kensington House Aparthotel is ideally located next to Jesmond Metro Station with easy access to Newcastle Centre and the airport. Set in the exclusive cosmopolitan Jesmond area, Kensington House Apartments offer stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike. ... more   less 
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Also Known As:
Kensington House Aparthotel Hotel Newcastle Upon Tyne
Kensington Hotel Aparthotel

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