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“Excellent value for money” 5 of 5 bubbles
Review of Asperion

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Asperion
Ranked #1 of 11 Hotels in Guildford
Certificate of Excellence
London
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent value for money”
5 of 5 bubbles Reviewed April 16, 2013

For the price you will not get better than this! Hotel was very clean, we had two rooms which were suites. They were both spacious, clean & light with all the facilities you would need. I was even asked if I would like fresh milk in a jug for my tea. The Cathedral Suite is supposed to have a view of the Cathedral but a tree could do with chopping down to see it! However in my view I'd prefer the tree to stay as the modern Cathedral is not to my taste!
Breakfast was busy but the staff coped well & the food was excellent quality.
Throughout the whole stay the staff were very friendly & helpful. I would definitely stay here again.

Room Tip: Cathedral suite was lovely it's at the back so very quiet & is on a corner with 3 windows.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Liz33London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asperion_12, Supervisor at Asperion, responded to this review, April 16, 2013
Dear Guest,

Thank you for taking the time to share your Asperion experience on Tripadvisor. We value all our guests' opinions and your positive feedback is certainly a great boost to our motivation and enthusiasm.

We are thrilled that you found your room spacious and with all the facilities you were looking for. We are also delighted that you enjoyed our breakfast and that you appreciated our warm welcome and friendliness throughout your stay.

We are extremely grateful that you chose Asperion for your family trip to Guildford and we truly hope that you will come and stay with us again whenever you happen to travel the area.

Best regards
Cristina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
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English first
Stamford, United Kingdom
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed April 13, 2013 via mobile

Great to stay in this Guest House, rather than a "group hotel", like other guests we were given a very warm welcome and taken to our room. After a long drive down to see our grandson pass out the following day we were happy to sit in the lounge and enjoy the " honesty bar" whilst reading the newspapers. We had a lovely meal here in the evening - nice not to get the car out, and breakfast was cooked to order and all organic as states by other reviewers. Gatwick isn't too far away so we'd also consider staying here for any early morning flights. And yes the soundproofing isn't good but this is sometimes the case when staying in converted properties but wouldn't stop us staying here again.

Stayed April 2013, traveled as a couple
Helpful?
1 Thank Jenni R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asperion_12, Supervisor at Asperion, responded to this review, April 14, 2013
Dear Guest,

I would like to take this opportunity to thank you for posting your review on Tripadvisor and to share your comments about your experience at Asperion.

It's a pleasure to hear that you enjoyed our "Honesty bar" and had a lovely evening meal with us. I am also thrilled that you appreciated our friendliness and warmth; we aim at making our guests feel at home away from home, and we always go the extra mile to achieve this.

Thank you for choosing Asperion among all the hotels in Guildford. We sincerely hope you will come and stay with us on the occasion of your next trip to the area.

Best regards
Cristina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 7, 2013

Me and my partner used this hotel for 1 night when we were in the area for our nieces birthday and the first thing we noticed on entering the building was just how clean it was. From the lobby to the corridors, stairs, landing and finally the room everything from floor to ceiling was spotless. As soon as we arrived we were made to feel welcome by the lady on reception and unlike other hotels where you are simply directed to your room we were personally shown to our room, which may seem a simple thing but gave us the feeling that every guest mattered here. We stayed in room 6 on the first floor and I honestly cannot fault it. We had plenty of towels and tea and coffee making facilities (which were a welcome sight after a long journey down from Manchester). Organic produce is really promoted here and everything from the tea and coffe in your room to the breakfast served in the morning is 100% organic and you can tell. The full English breakfast was fantastic we cleared our plates!!!! The only negative point in an otherwise fantastic hotel was the plumbing was a little noisy but this would in no way discourage us from staying here again, in fact, this is the only place we would stay when visiting family again. Overall this hotel is spotlessly clean, warm, friendly and has a team of staff who are dedicated to making your stay as enjoyable as possible.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emmieb32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asperion_12, Supervisor at Asperion, responded to this review, April 8, 2013
Dear Guest
Thank you for taking the time to review our hotel on Tripadvisor, and for your lovely comments.
I am utterly delighted to see that you loved room 6 and that you enjoyed our breakfast. As you noticed, we use organic produce whenever possible and - even most importantly - we cook our meals with passion and dedication.
Thank you for your exceptional feedback regarding the staff. It does serve as a great motivator to all of us, and I must say I felt particularly proud of my team when I read it.
We do hope you will come and stay with us again in the future. Another nice and hot full English breakfast will be ready for you in the morning!
With thanks and best regards
Cristina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 24, 2013

I really cannot fault the Asperion, infact I really enjoyed my stay. Free broadband meant I could work all afternoon in my room and even have my evening meal there! The decor was lovely and the shower was fantastic. Breakfast was also brilliant.

The ethos and people were so nice and I would recomend as the place to stay in Guildford! There is only one thing - and that is that you can hear other guests but this is a minor thing.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LucyluLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asperion_12, Supervisor at Asperion, responded to this review, March 25, 2013
Dear Guest,

Thank you for posting your review on Tripadvisor.

We are delighted that you loved your stay and that you enjoyed our delicious breakfast. We all do our best to meet the guests' expectations and your feedback serves as a great motivator to the staff.

We sincerely hope that you will come and stay with us again, on the occasion of your next visit to this area.

Best regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Peak
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 23, 2013

We loved our short stay at The Asperion. It has a clean, crisp appeal and the staff are so helpful that it is obvious that they genuinely care about creating a lovely experience for guests. The weather was unexpectedly awful, with snow causing havoc for travellers and so It was heart-warming to witness the patience and generosity of our host, offering a place to rest even when she wasn't able to provide a definite booking for the night. A magnificent breakfast was served with friendly precision. My son had to be at an audition for Drama School very early and he was provided with an alternative breakfast so that he didn't have to leave hungry. The room we had (number 6) was warm and comfortable and had everything we needed even though it was a little bit on the small side, which wasn't really a problem for one night as it was so well designed. Definitely recommended.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HighPeakHyacinth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asperion_12, Supervisor at Asperion, responded to this review, March 25, 2013
Dear Guest,
Thank you for taking the time to post your review on this web site.
I am thrilled that you enjoyed your stay and that you found Asperion a homely, friendly and warm place to stay. We are sincerely passionate about what we do and it's lovely to see that you noticed this.
I wish all the best to your son for his career and I truly hope he will receive good news from the GSA.
I look forward to meeting you again at Asperion in the near future.
Kindest regards
Cristina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall, United Kingdom
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed March 23, 2013

I have stayed in quite a few hotels in Guildford, this was my first stay at the Asperion but will not be my last! A very nice modern hotel, very good value, our room was well appointed, ample parking on site and very helpful and friendly staff. Close to the station and town centre so well worth a stay.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NeilBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asperion_12, Supervisor at Asperion, responded to this review, March 23, 2013
Dear Guest,

Thank you for taking the time to review our hotel on Tripadvisor.

Your excellent feedback is much appreciated. We are thrilled that you found your room well appointed, our location and parking facilities convenient and our staff friendly and helpful. We all work with passion and dedication, and your compliments serve as a great motivator to the staff.

We look forward to welcoming you back at Asperion in the near future.

Kind Regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed March 23, 2013 via mobile

Asperion

If you're here for just one night and used to basic business hotels, this is fine. If you prefer boutique hotels and individually designed rooms, you could find this a cheerless place, which could be improved. Could do with some bright pictures on the wall. Big bare wall opposite the bed.
On a very busy road so rooms at front are noisy. No curtains and wooden blinds let in light, particularly as a light was right outside.
Water and chocolate on day one but not replaced for day 2. Same with toiletries. Used glass not washed up and replaced.
Have to turn fridge off as noisy overnight - not a normal hotel, built in model.
Only tea and coffee - no hot chocolate.
Breakfast was okay, though scrambled egg rather grey and solid.
Heating not on till after 4pm so very cold during the day.
Big talk about organic produce but nothing marked as organic on the evening menu.
Carpets need cleaning and laundry should be done away from fried food. Bedding and towels smelled of cooking - saw ironing carried out in the kitchen which confirmed it. Hole in bed sheet.
No drawers nor shelf to store clothes and possessions. No wardrobe - just a hanging rail with an already full storage shelf over.
Wifi useful.
Bathroom functioned well.
Parking on site was great.
Nice and close to the university and the A3. A 10 minute walk to the station and 15 minutes into town.
Big sign about customer service, but found staff uninterested and always unsmiling.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Kattraveller20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asperion_12, Supervisor at Asperion, responded to this review, March 27, 2013
Dear Guest
Thank you for taking the time to post your review on Trip Advisor.

We are, quite honestly, utterly surprised to read your comments, as they do not reflect accurately of who we are and what the vast majority of our guests would say about us.

We take great pride in offering clean, comfortable accommodation in a friendly and homely environment. We are truly passionate about what we do and we always try and go the extra mile to meet our guests’ expectations. The numerous awards we gained since our inception – Trip Advisor Certificate of Excellence and Number One among 15 hotels in Guildford, AA 4 star accommodation rating, Green Tourism Gold Certificate – reflect this ethos and our company policy.

We are keen on operating our business whilst respecting the environment. For this reason, we purchase locally sourced produce and organic, wherever and whenever possible. We are surprised to hear that you did not find our breakfast satisfactory, as it’s one of our points of strength, together with the cleanliness of our property and the friendliness of the staff – as confirmed by the majority of our reviews.

We are sincerely sorry that you did not bring any issues to our attention during your stay, as we would have been more than happy to address them immediately. However, we are also open-minded people, constantly willing to improve our service and strive for excellence. We will therefore take your comments on board, and we hope you will reconsider coming and staying with us on another occasion in the near future, and experience Asperion!

Best regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Asperion

Property: Asperion
Address: 73 Farnham Road, Guildford GU2 7PF, England
Location: United Kingdom > England > Surrey > Guildford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Guildford
#3 Business Hotel in Guildford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Asperion 4*
Number of rooms: 15
Official Description (provided by the hotel):
Asperion Hotel is a multi-award winning 4 star AA graded guest house, providing contemporary and stylish accommodation within walking distance of Guildford Town Centre. Passionately run, we are your "home away from home", offering a tranquil and friendly atmosphere. Asperion's enviable location puts us within walking distance of Guildford town centre, the train station, the University of Surrey, the Surrey Research Park & Sports Park, the Royal Surrey County Hospital, the Guildford Business Park, The College of Law, the Register Office and the Surrey County Courts. Frequent and fast trains to London make it suitable for commuting to the City in less than 30 minutes. We offer complimentary parking for our guests, Fibre optic Broadband and Complimentary Breakfast when you book direct. ... more   less 
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Also Known As:
Asperion Hotel Guildford
Asperion Guildford

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