Needing a room at short notice in the Guildford area, I took a chance on the Holroyd Arms, mainly because my phone call was answered in such a friendly and helpful manner. I was made to feel that I would be welcome, and this turned out to be absolutely true. I simply don't recognise the Fawlty Towers described by the two-star visitor as the same place!
Yes, the Holroyd Arms is a pub (the clue is in the name) and yes, the accommodation is in a small block away from the road. The benefit of that was a really good night's sleep on a comfortable bed in a nice, clean room. The pub is indeed lively and noisy, but the atmosphere was in no way "too much"; the owner asked if I would like to have my meal served in the room - but I felt sufficiently at ease in the bar to eat quite happily there and even read my book.
Breakfast was chosen from a wide selection of traditional British options, cooked promptly and perfectly, and served with a smile. In fact, it was smiles all the way, and the staff gave a very positive impression of being a team who would go the extra mile to make guests comfortable. Both food and lodging were extremely good value for the area, and I will not hesitate to stay there again when business takes me that way.
- Official Description (provided by the hotel):
- Let me introduce myself My name is Andrew and i am the new owner of the Holroyd arms,i have worked here for the previous 3 years as a manager where my hands were firmly tied behind my back where making improvements to the business were concerned. as of October 2014 i became the owner of the business and have made massive strides in making customers visits here more enjoyable,i have addressed most of the issues raised on Trip advisor and am continuing to raise the standards throughout the business,that being said some of t6he reviews placed on this site are way over the top with their critic. If you need a clean,warm and comfortable nights stay for a small budget then we are your destination choice,we are a 2 star rated business and dont claim to be anything but that,but just because of our rating it dose not mean we dont make every effort to make your stay as comfortable as possible. Unfortunately this platform is mainly used by customers who are inclined to complain,we are fully booked week after week and the percentage of complaints to non complaints is about 5% if all our happy customers were to write reviews i wouldnt need to justify myself. So please dont be put off by the old reviews on this site and see for yourselves THE HOLROYD ARMS is a pleasant B&B. ANDREW ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Travelocity, TripOnline SA, Hotels.com, Evoline ltd and HotelQuickly so you can book your Holroyd Arms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.