We stayed in Long Reach Barn in September 2012 and sadly had to cut short our holiday.
When we booked we specifically asked who lived upstairs as we were concerned about noise levels. Emma (the owner's daughter) assured us it was only her father and that we wouldn't hear anything.
Unfortunately there is no sound proofing between the two floors so a lot of noise could be heard from the owner, his wife and for the first two nights, their guests.
Two of the property's bedrooms are directly below the owner's and for the first three nights we were kept awake by snoring (I complained to Emma on the Monday). I was woken at 0630 on the Sunday morning by the owner's mobile phone ringing and then having to listen to the conversation. You could hear people walking about upstairs and we were woken at 5am a few mornings. We could even hear their toilet habits unfortunately! The owner's entrance hall is off the lounge to Long Reach (separated by a door and large stain glass window) so were continuously disturbed by their constant comings and goings.
We have stayed in many 4/5 star properties and in our opinion this property is definitely not 5 star. Personally we feel a 5 star property doesn't provide:
dirty/rusty baking/roasting tins
belfast sink in the kitchen badly stained and pitted
dirty blind in the kitchen (dirt, grease and cobwebs)
cracked wooden toilet seat which habours germs
stained handbasins with rusty wastes
horse poo outside our front door (four lots that were not removed during the week)
a bathroom door which you can't close properly without waking up the whole neighbourhood, also the front door and lounge door did not close properly
rusty toilet brush holder
duvets hanging out of their covers because the buttons have fallen off and not been replaced
dog, horse and chicken poo not cleared from lawned areas
There is a huge problems with flies and mosquitoes in the property. This is probably due to the estuary at the bottom of the garden and livery next to the barn. There was an electric fly zapper machine but the flies were too clever to go near it!
We raised the above issues with Emma and we hope they have all been dealt with now.
We were offered a small amount of compensation for which we asked to be donated to the Many Tears Charity.
- Official Description (provided by the hotel):
- Iken Barns is a family run business (Richard and his daughter Emma). We have eight luxury self-catering converted barn in the heart of the Suffolk Heritage Coastline near Snape Maltings. Our three larger properties (Long Reach, Bay View and Estuary) all enjoy stunning estuary views. All our properties have been designed to make you feel at home. During your stay we are able to offer Riding, cycling, kayaking and tours of the river on Dinah the stunning barge which sits in the Iken Bay. Iken Barns has a beautiful function room on site and is popular for groups of family and friends wishing to get together for celebrations and reunions. All properties enjoy underfloor heating and some have wood fires - others have a gas effect wood burner. Both Bay View and Long Reach have AGA cookers. ... more less
- Also Known As:
- Iken Barns Woodbridge, Suffolk