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“Long Reach Barn - No so tranquil”
1 of 5 bubbles Review of Iken Barns

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Iken Barns
Oxfordshire
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Long Reach Barn - No so tranquil”
1 of 5 bubbles Reviewed October 12, 2012

We stayed in Long Reach Barn in September 2012 and sadly had to cut short our holiday.

When we booked we specifically asked who lived upstairs as we were concerned about noise levels. Emma (the owner's daughter) assured us it was only her father and that we wouldn't hear anything.

Unfortunately there is no sound proofing between the two floors so a lot of noise could be heard from the owner, his wife and for the first two nights, their guests.

Two of the property's bedrooms are directly below the owner's and for the first three nights we were kept awake by snoring (I complained to Emma on the Monday). I was woken at 0630 on the Sunday morning by the owner's mobile phone ringing and then having to listen to the conversation. You could hear people walking about upstairs and we were woken at 5am a few mornings. We could even hear their toilet habits unfortunately! The owner's entrance hall is off the lounge to Long Reach (separated by a door and large stain glass window) so were continuously disturbed by their constant comings and goings.

We have stayed in many 4/5 star properties and in our opinion this property is definitely not 5 star. Personally we feel a 5 star property doesn't provide:

dirty microwave
dirty aga
dirty/rusty baking/roasting tins
belfast sink in the kitchen badly stained and pitted
dirty blind in the kitchen (dirt, grease and cobwebs)
cracked wooden toilet seat which habours germs
stained toilets
stained handbasins with rusty wastes
horse poo outside our front door (four lots that were not removed during the week)
a bathroom door which you can't close properly without waking up the whole neighbourhood, also the front door and lounge door did not close properly
rusty toilet brush holder
duvets hanging out of their covers because the buttons have fallen off and not been replaced
dog, horse and chicken poo not cleared from lawned areas

There is a huge problems with flies and mosquitoes in the property. This is probably due to the estuary at the bottom of the garden and livery next to the barn. There was an electric fly zapper machine but the flies were too clever to go near it!

We raised the above issues with Emma and we hope they have all been dealt with now.

We were offered a small amount of compensation for which we asked to be donated to the Many Tears Charity.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Sarah-Jane39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IkenBarns, Manager at Iken Barns, responded to this review, October 15, 2012
I am sorry you felt Iken Barns was an unsuitable destination for you and that we did not feel your request of a 75% refund was appropriate but were happy to compensate you £100 which you asked to be sent to Many Tears, I have covered individual points with you but would like to respond to your review as follows:

We have thanked you for bringing the issues you had with the property to our attention and those we feel appropriate have been acted on. The snoring/noise from above was raised on the Monday Morning and when I checked with you on the Tuesday you reassured me you had had a much better night, I did say if there are any problems don't hesitate to let me know but no other issue was raised until your departure.

Although it is impossible to please everyone I can confirm that Long Reach is our most popular property and most guests book time and time again to return, both guests either side if you have re-booked, one for three weeks next year and the other for a number of return visits. This is only the second complaint we have had for this property over 6+ years of letting and it is let for over 80% of the year.

We can only now apologise that you were unsatisfied and hope you are able to find more suitable accommodation for you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Northampton, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 30, 2012

We took a Silver Wedding Anniversary party of 19 adults and kids (and 7 dogs) to Iken on recommendation from some Viszla owner friends. We were not disappointed.
Being avid dog walkers, we find it hard to find good accommodation that is quality and truly dog-friendly. And of course then there is the issue of cost? Well fear not - Iken Barns is just that and more.

We had a wonderful time visiting each of the barns accommodated by our group – each one with a slightly different feel. All very well furnished and Long Reach being a real find. Not fans of open-plan living, we were quickly converted by the sociability of all being in one living space and a great time was had by all. Indeed can one give a better accolade than the sigh we gave on leaving, “We could live here!”

The barns are airy, light and furnished and equipped to a high standard with under-floor heating in most if not all. The decor is modern and contemporary – very a la the nearby chic of Snape Maltings but still very homely and cosy. 'Home from Home' leather sofas. Agas in two or three barns but they are something I need to get used to! (I can also imagine a cold winters evening with a roaring open fire – I must go back!). And one of our guests was keen to ‘appropriate’ the carved wooden seat in Bay View – if his car had been big enough!

We had a fantastic self catered Wedding Anniversary dinner for 19 in their Hardys Barn and found this to be an excellent location for a function. Seating wise, to cater for more than 20, you may need to make enquiries. Simple but very warm, contemporary and very well decorated. My crowd loved it.

Our guests left us on the Monday, and we then moved from the luxury of Long Reach to the economy of the smaller Farriers Cottage for the rest of the week but the comfort and enjoyment level did not dip. Best ‘small’ accommodation we have stayed in. The notable features are cleanliness, attention to detail (torches, Binoculars) and above all, excellent available light in all the barns.

The location is fantastic – a great base for some entertainment and activity of all kinds – something other parts of the East Coast can lack (Southwold, Woodbridge, Aldeburgh, Orford, and if all esle fails Ipswich for retail therapy). To balance it, there were some flying pests - but these have been catered for with electric and hand swats in each room - still take some spray for insurance. Not a criticism - only to be expected for such a waterside location and it is after all, a working horse stables and farmyard.

The views from the site are to die for - a stunning spot on a very picturesque part of the Suffolk coast – the peace and quiet of the Alde Estuary is breathtaking and, weather permitting, the local walks are numerous and fantastic. And even when the weather let itself down, we found a wild walk along the nearby beaches a thrill. The Vizzies loved it.

Emma and Richard were genial hosts – so friendly and helpful - and small touches like fresh flowers in each barn make a difference. Their Reception Office also provides a good centre for enquiries if needed. Nothing was too much and their hospitality was a key feature.

We will be back!..........that’s not a threat but a promise.

Room Tip: Go for the bigger rooms for space and views - but dont ignore the smaller rooms. Still excellent.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bobmsmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Connecticut
Level Contributor
186 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed August 21, 2012

We spent a week at Iken Barns in January 2012 and it was a highlight of our vacation. Our two bedroom unit was well equiped and comfortable. We spent every evening in front of the stove watching TV, using the Internet and reading. The kitchen had everything we needed to cook delcious meals and the bedrooms with ensuite bathrooms were spacious and had everything we needed for a great stay.

We used this as a base to visit lots of sights in Suffolk including Ipswich, Sutton Hoo and the Snape Maltings. We went much farther afield as well but were always delighted to get back to our cozy home away from home.

I would recommend this to anyone who want a quiet and comfortable place to stay.

Room Tip: We stayed in the Estuary Barn and loved it. You do need to climb steps however to stay in this secon...
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  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 3, 2012

utterly lovely setting, very welcoming owners, and perfect mix of relaxing and activities for kids

Emma and Richard (daughter & son team) run a really lovely set up that myself and all of the 30 odd in our party felt we'd all really live to return to

Lots of space for the kids to enjoy and plenty of relaxing verandas to hang out and sup beverages on for the adults.

Planning the return visit as we speak! ;-)

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JUSTINCANNING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 3, 2012

We were greeted by Emma upon arrival, with a warm welcome and some lovely flowers in our accommodation , I thought this was such a lovely touch.
The whole place /venue is amazing if you love animals ,country life/walking , peace and stillness, then this is for you, We stayed in Greenacres, which suited us perfectly, everything was catered for, and such a wonderful shower !!
Our stay was made perfect by the resident four legged friends Zulu and Biba' who my dog Manuka thought was great fun, and I loved watching them play.
Would I go back------you bet

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manukandme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 28, 2012

We held our wedding reception at Iken Barns. A truly stunning venue which just made the day magical. A warm welcome from the owners Emma and Richard who were so helpful. We had our photopgraphs looking out over the river Alde with champagne and canapes, followed by a sit down meal for 50 guests in Hardy's Barn. The 3 adjoining barns which we rented were so comfortable and cosy for family and friends staying the weekend. Simply wonderful. Highly recommended.

Stayed May 2012, traveled with family
Helpful?
1 Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 11, 2012

Stayed at Long Reach Barnat Iken with 5 other friends on my brother's recommendation. The barn is appointed to an incredibly high standard (almost better than home!) and had every facility we could want. Plenty of space for everyone and the three bedrooms are all en-suite. The views from the sitting room over the estuary are absolutely stunning - worth staying there for those alone. The owners were very accomodating and Richard took us out one day on his restored barge down to Aldeburgh which was a real experience. If you want a tranquil, peaceful holiday with great surroundings, stunning views and a plethora of good pubs, walks and wildlife this would be the perfect holiday destination. We had a great meal at the British Larder at Bromeswell near Woodbridge and a very poor one at the Butley Oysterage in Orford.

Room Tip: Would suggest making sure that you have a barn with views over the estuary.
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateNettleham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iken Barns

Property: Iken Barns
Address: Iken, Woodbridge IP12 2EP, England
Location: United Kingdom > England > East Anglia > Suffolk > Woodbridge
Hotel Style:
Ranked #6 of 14 Specialty Lodging in Woodbridge
Number of rooms: 8
Official Description (provided by the hotel):
Iken Barns is a family run business (Richard and his daughter Emma). We have eight luxury self-catering converted barn in the heart of the Suffolk Heritage Coastline near Snape Maltings. Our three larger properties (Long Reach, Bay View and Estuary) all enjoy stunning estuary views. All our properties have been designed to make you feel at home. During your stay we are able to offer Riding, cycling, kayaking and tours of the river on Dinah the stunning barge which sits in the Iken Bay. Iken Barns has a beautiful function room on site and is popular for groups of family and friends wishing to get together for celebrations and reunions. All properties enjoy underfloor heating and some have wood fires - others have a gas effect wood burner. Both Bay View and Long Reach have AGA cookers. ... more   less 
Also Known As:
Iken Barns Woodbridge, Suffolk

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