This was booked as a special birthday celebration for my friend we had booked the hotel,races and madness package through the hotel although the hotel is absolutely beautiful and would love to stay there again we were very disappointed with the organisation of travel back from the races to the hotel after the evening had finished, the staff at Newmarket were totally incompetent it was just chaos trying to get a taxi back we were told to join a que but other people were just coming out and stopping taxis before they got to the que we asked staff to do something as this wasnt fair but they didnt so being british we carried on waiting for 1 and 1/2 hours only to be told that there would be no more taxis by another useless member of staff and after everyone erupted with anger were told by someone else it was a mistake and there would be more, unfortunately this spoiled the event for us and would not go again I feel the hotel should organise a shuttle bus for people as part of the package because i would say that nearly everyone in the hotel was going to the same event and we were told by the taxi driver this happens all the time so there is no excuse!
- Official Description (provided by the hotel):
- Bedford Lodge Hotel & Spa is Newmarket's only four Red star hotel. Set beside the rolling paddocks and only a short distance from Newmarket Racecourses, Bedford Lodge Hotel & Spa is perfect for a leisure or racing break, as well as corporate stays, along with state of the art conference rooms. Guests can use the excellent two AA rosette Squires Restaurant and the Edge Health & Fitness Club on site. ... more less
- Reservation Options:
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- Also Known As:
- Bedford Hotel Newmarket
- Classic Hotel Bedford
- Classic Hotel Newmarket
- Newmarket Classic Hotel