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Swan Hotel & Spa Lavenham
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    Reviews (1,317)
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    All reviewsgallery restaurantafternoon teabeautiful hotelold buildingsuffolk breakfastmain restaurantlow beamsjunior suitelounge areavenisonsconesfirst classspecial occasionold worldthe ground floorpublic areasbirthday treat
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    1,229 - 1,234 of 1,317 reviews
    Reviewed October 3, 2010

    The Swan is a perfect place to escape from the city for a relaxing weekend. From a plate if sandwiches in the bar, through dinner in the excellent restaurant to the four poster bed everything smooth and relaxing.

    • Stayed: September 2010, traveled as a couple
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    Thank NoodlesLondon
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed September 27, 2010

    We have just spent a delightful weekend at the Swan hotel in Lavenham suffolk, the food was very good and the staff were very attentive,
    My husband and i were celebrating our 40th wedding anniversary and were thrilled to find flowers and a bottle of wine in our room on arrival.
    We look foreward to our stay there next month,
    thanks again for everything
    Mr & Mrs b smith Durham

    • Stayed: September 2010, traveled as a couple
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    Thank BRIBEA
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed September 23, 2010

    Myself and my husband had booked a two-night stay at The Swan for our anniversary and were pleasantly surprised to receive an anniversary card from the staff. The hotel itself is lovely and the room very clean and comfortable. However, it was majorly disappointing not to have hot enough water for a decent shower. We just about managed in the morning but it was really not hot enough to properly shower after being out for the day. We did complain and had some money taken off our bill but it did spoil our enjoyment of the room. The food was a little hit and miss as I found it at times to be luke warm - we had breakfast both mornings with the second day being better, the full Suffolk cooked breakfast was very nice. The main meal we had in the evening was fine although again, I didn't really feel it was hot enough. The chocolate fondant pudding was heavenly though! Also, do make sure to try their own blend tea as its really nice! We don't really want to complain as our weekend was great but these little bits did let the hotel down. The service we had from staff was excellent though. Just a tip, on one night we chose to eat at the Indian restaurant next door - Memsaab. Best curry we've ever had!

    • Stayed: September 2010, traveled as a couple
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    Thank Jojo7703
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed September 3, 2010

    Very disappointing experience. Got off to a good start with friendly reception and lovely room. First night cold water. Restaurant (which is why we decided to go to The Swan) was a major disappointment. Three of us ordered beef - two rare, one medium. Arrived all well done. Complained and the Maitre replaced the beef with - yes you've guessed it three well done steaks. Two attempts to cook three steaks was too much for us, and we declined to eat anything else but had some cheese and another bottle of wine! Stayed for a further night, but did not eat in the restaurant. On our final morning - cold water and a cold breakfast. By this time we were fed up with complaining about the food and the lack of hot water. OK so they reduced our bill by £150, but that's not thye point. The owners need to seriously get a grip of the management of the hotel and in particular the kitchen.

    • Stayed: August 2010, traveled with friends
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    1  Thank Foody81
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed August 24, 2010

    My partner and I stayed at the Swan in August 2010 and we simply could not find fault at all with either the acomodation, staff or quality of food. It is a truly beautiful hotel and it feels like a privelege to have stayed in such an historic and wonderful building.

    • Stayed: August 2010, traveled as a couple
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    1  Thank nickb1968
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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