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Swan Hotel & Spa Lavenham
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Reviews (1,317)
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All reviewsgallery restaurantafternoon teabeautiful hotelold buildingsuffolk breakfastmain restaurantlow beamsjunior suitelounge areavenisonsconesfirst classspecial occasionold worldthe ground floorpublic areasbirthday treat
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824 - 829 of 1,317 reviews
Reviewed January 27, 2014

Staff brilliant but not in your face, breakfast and dinner lovely, room great. Cannot fault it at all and will be going back. At the end of the day you pay for what you get. I cannot think of anything negative to say about it.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank NEB1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this reviewResponded February 20, 2014

Dear NEB

Thank you for your glowing review, I am pleased you enjoyed every moment of your stay.

We look forward to welcoming you back

Kind regards
Ingo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

We dined in the brasserie to celebrate a birthday meal. The food was fantastic and service faultless. The hotel building itself is very impressive and a cosy, special place to sit and enjoy a drink before and after the meal. Can't wait to go back.

  • Stayed: May 2013, traveled with family
    • Value
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    • Service
Thank YsanneBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this reviewResponded February 14, 2014

Dear YsanneBean

Thank you for taking the time to share the experience of your birthday meal. We look forward to welcoming you back.

Kind regards
Ingo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2014

I have stayed here many times & it really is a beautiful hotel, the staff are polite & helpful.
Lavenham is a magical place & I never tire of the hotel or surroundings. Cannot wait to return there later this year.

Room Tip: Ground floor rooms can be noisy & creaky if guests are above as hotel very old!
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this reviewResponded February 14, 2014

Dear Karen

Thank you for your lovely feedback and for being a loyal supporter of The Swan. I am pleased to read you had another lovely experience. We look forward to welcoming you back.

Kind regards
Ingo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

Regularly enjoy staying in hotels. Arrived without booking due to a change in plans. Room excellent value, but some rooms expensive. Food in the restaurant easily merited its rosettes. The service in all areas of the hotel was courteous and attentive, without being intrusive. Our comment on leaving was that they had really got their act together - one our best hotel stays ever.
Worth a stay just for the architecture!

Stayed: January 2014
1  Thank G G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this reviewResponded January 17, 2014

Dear GG

WOW, what a fantastic accolade. Thank you for your kind comments and I am pleased you enjoyed every moment of your stay. We do hope to welcome you back.

Kind regards
Ingo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

Our group of 4 visited the Swan Hotel's restaurant early in January 2014. We live reasonably locally and but had not dined at the hotel for some time. What a fantastic evening. Excellent service, not too overpowering, but attentive and extremely professional. The menu was a fixed price arrangement, (£35) with ample choices for all tastes. There was a delightful amuse bouche, and the food was delicious. The only negative comment was that the cheese selection, though generous and a good varied choice, was served on a tiny board - with the inevitable result that the table cloth suffered! Overall a lovely evening in historical surroundings with up to date cuisine and excellent service. We shall return very soon.

Stayed: January 2014, traveled with friends
Thank SufolkPunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this reviewResponded January 17, 2014

Dear SuffolkPunch

It was a delight hosting you and I am so pleased you enjoyed your visit. We look forward to welcoming you back. I was pass your constructive comments onto the team.

Kind regards
Ingo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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