I had not stayed at The Swan - an iconic building in the beautiful Suffolk wool
town of Lavenham - for three years and this was, sadly, only a one night business trip. Once you get the hang of the labyrinthine lay-out, this is truly a fabulous English country hotel, but even if it did not have the picture-book looks it has, The Swan would score highly on the attentiveness, consideration and old-fashioned charm and politeness of its staff. "Nothing was too much trouble for them" may be a reviewers' cliché but it happens to be true. Customer service is obviously put
at a premium here and it showed despite the hotel being incredibly busy with several overlapping functions.
- Official Description (provided by the hotel):
- Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more less
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- Also Known As:
- Lavenham Swan Hotel
- Swan Hotel & Spa Lavenham Suffolk