We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent”
Review of The Angel Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Angel Hotel
Ranked #3 of 11 Hotels in Bury St. Edmunds
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent”
Reviewed June 2, 2013

The hotel is perfectly placed in the middle of town on the square and close to the cathedral. We were told of limited parking, however, the valet parking attendants were fantastic by moving the cars around to ensure you do not gat a ticket.The rooms were the most comfortable we hae ever stayed at in terms of comfort and cleanliness with top class toiletries every day. We had a minor problem with dinner on the first night of our three day dinner, bed and breakfast deal, but Lynn the hotel manager was excellent in providing for the special dietary needs of our friends that were with us. I think the prices for the menu were a little expensive but that was made up for by the waitress service which was also excellent. There was also plenty of lounge space in the hotel with very helpful receptionists on chech in and out. We would definitely recommend this hotel and return again

Room Tip: We had room facing the square which was perfect.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,182 reviews from our community

Traveler rating
    478
    397
    185
    73
    49
See reviews for
131
603
48
188
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London
Level 3 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 31, 2013

This is a very nice Hotel in a prime location about 20 mins walk from the Train Station. Our room was pleasantly decorated with all the usual complimentary items and there was a good selection of toiletries in the bathroom. The staff were friendly and polite including the House Keeping staff. We loved all the odd "arty " artifacts and paintings that were dotted around the Hotel and in the Restaurant. The food was very good. We ordered Breakfast using a menu rather than serving ourselves from a buffet, which I prefer, but the selection was good enough. The Hotel's cosy underground Bar called the Wingspan Bar was amazing and well worth a visit. We hope to re-visit Bury St Edmunds and would definitely stay at this Hotel again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wallingford, United Kingdom
Level 5 Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 29, 2013

We stumbled across this oasis as a "pit stop" travelling down south and were so impressed that we intend to make it a "destination" in itself in the near future.It is "coaching inn" ambience in the centre of this beautiful city with all expected "modcons".The staff were brilliant(especially Domingo)who just were so pleasant and helpful.Room was of excellent standard and you could hold a meeting in the spacious bathroom!! The cathedral&park just opposite and the hub of the city just round the corner in 3mins.Wonderfully relaxing

Room Tip: We had a room overlooking an internal courtyard but bright and very quiet.Rooms at the front seem la...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JNDawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2013

Three positive things about this hotel location, location and location, end of positives. Apparently Charles Dickens stayed here, I doubt that it has been decorated since! The room we had was dyer there was wall paper peeling off, black mould on the windows (which can be harmful to the respiratory system) and watermarks on the wall paper, I could go on. We were offered to upgrade for fifty pounds on arrival this says a lot about the room that was allocated. This is an old building however I have stayed in many period properties and they have been well maintained.
We had booked an evening meal in the eatery but the stench of fish on arrival at the hotel put me off and I cancelled. We chose to park our own car and know why the porter's offer this service the car park isn't up to much either, my advice would be to deploy the staff to give the place a good clean rather than trying to make out the hotel is quality when in fact it is shocking. The smell of fish had gone by the morning so we tried breakfast which was fine though I would not have paid the £15.00. We had a drink at the Corn Exchange Wetherspoon, guess what a building dating back to 1861 and beautifully maintained.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maria p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 28, 2013

Nothing was too much trouble for the staff who were all very friendly and polite. The rooms were fantastic with everything we could wish for, including robes and a Bose iPod dock. The food was delicious and beautifully presented. Write simply everything was 100% perfect.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diss, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 24, 2013

We have stayed at the Angel a few times now, regularly eat at the Eaterie and enjoy chilling out for drinks in the Wingspan bar. Its a must try for that 'special' feeling. The staff cant do enough for you, the food is delicious and the selection of wines is vast.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 966Harvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Level 4 Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 23, 2013

On arriving the porters are there to unload your luggage and park your car somewhere near by as there is no direct Hotel car park for long stay. However this system works very well. All the staff are very friendly and helpfull. We were part of a large group which booked 20 rooms as we were all attending a function near by. The French lady on the reception desk was very helpfull and so was the office/functions lady Sarah Kershaw. We were very lucky to be upgraded with our room to room 231 which was great. It had a huge walk in shower/wet room. A real treat.!! (this room was on the first floor overlooking court yard, fine for us as we did not need a view as we know the town) Thanks so much for that. We ordered room service lunch which was nicely served and was brought to the room by the porter who parked our car...the staff do multi task !! (Possibly this is because the Hotel was fully booked. ) If you get the chance be sure to visit the bar down the stairs, near reception open for residents, (used to be called the vault) its something different !! Breakfast was served in the restaurant and ordered from the menu, with waitress service, and a decent choice available and was very nice. We gave the requested 5 to 10 mins notice of our departure and our car was delivered to the front of the Hotel. Wow great service. An enjoyable one nights stay. Thanks so much.

Room Tip: You have to expect some degree of noise in general, but that has to be accepted when booking a Tow...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suzielovesfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Bury St. Edmunds
1.2 mi away
Best Western Priory Hotel
Best Western Priory Hotel
#7 of 11 in Bury St. Edmunds
486 reviews
0.2 mi away
The Chantry Hotel
The Chantry Hotel
#2 of 11 in Bury St. Edmunds
210 reviews
10.1 mi away
Swan Hotel & Spa Lavenham
Show Prices
Show Prices
Show Prices
2.3 mi away
All Saints Hotel
All Saints Hotel
#6 of 11 in Bury St. Edmunds
220 reviews
23.1 mi away
Salthouse Harbour Hotel
3.0 mi away
The Ickworth Hotel
The Ickworth Hotel
#1 of 2 in Horringer
667 reviews
Show Prices
Show Prices
Show Prices

Been to The Angel Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Angel Hotel

Property: The Angel Hotel
Address: 3 Angel Hill, Bury St. Edmunds IP33 1LT, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Bury St. Edmunds
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Angel Hotel 4*
Number of rooms: 78
Official Description (provided by the hotel):
This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic. Our Suffolk hotel is right in the heart of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep. Once inside, The Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The Angel Eaterie has a great reputation and dining here is a culinary treat. Take the steps down into the decadently curious Wingspan Cocktail Bar & Lounge located in the 12th Century vaults under the Hotel. Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Priceline, Orbitz, Booking.com, Expedia, TripOnline SA and Hotwire so you can book your The Angel Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St. Edmunds, Suffolk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing