We arrived on a Thursday for a three night stay for a wedding and were instantly greeted by the concierge who took care of our car and parked it behind the hotel (free of charge). Receptionist was friendly and offered us an upgrade to a 'Romantic' room for an extra £50 per night. We had a look at the room which was right on the top (3rd) floor, at the front and the furthest away from the stairs, so we agreed. Our luggage was then carried up to our room. We were told there was a lift but as it was the other side of the hotel we never used it. The room turned out to be very quiet and comfortable with easy chairs, a couple of small tables and adequate room to move about and store luggage.
We had a few niggles about the room-
*There was a large damp patch on the carpet when we arrived?!!
*The shower did not have constant hot water and at times the sudden rush of icy cold water took your breath away.
*The large windows overlooked the small square and would have benefited from nets to maintain our privacy while the curtains were open.
We ate in the restaurant for breakfast and also had one lunch and one dinner. Breakfast was very good, but I wouldn't recommend the omelette as I had to send mine back as it wasn't cooked all the way through and the second one that came was just as bad. There are a good selection of dishes, including fresh fruit, cereals, fruit juice and cooked items. Everything is waiter/ress delivered to your table.
Lunch was delicious - I had a hake dish and it was beautifully cooked, my husband had fish and chips and got a huge portion.
Dinner turned out to be less enjoyable. The waitress that took my order ordered the wrong food for me. I sent this back, also explaining I did not want a creamy sauce. I got the correct order but it came with the creamy sauce. This was very quickly whisked away and replaced by a waiter who brought it without the creamy sauce. The food we chose for dinner was ok but could have been better. The service was efficient and friendly apart from one or two of the waitresses who seemed to be very forgetful!
Many of the items in the restaurant are locally sourced and the locally grown asparagus was delicious.
The position of the hotel is excellent, there is paid parking outside and just around the corner are a multitude of shops, cafes and restaurants.
All in all we had a very pleasant stay and would recommend the Angel to anyone visiting the area.
- Official Description (provided by the hotel):
- This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic. Our Suffolk hotel is right in the heart of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep. Once inside, The Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The Angel Eaterie has a great reputation and dining here is a culinary treat. Take the steps down into the decadently curious Wingspan Cocktail Bar & Lounge located in the 12th Century vaults under the Hotel. Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more less
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- Also Known As:
- Angel Hotel Bury St Edmunds
- Angel Bury St Edmunds
- The Angel Hotel Bury St. Edmunds, Suffolk