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“Can't review properly as the staff couldn't be bothered to serve us.”
Review of Giraffe

Giraffe
Cuisines: American, International
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed November 24, 2012 via mobile

Really bad experience as my partner and I visited this restaurant a year ago, and had nothing but good things to say about it, Staff where attentive and the food was great. This time however after being seated and not having had an offer of drinks, we waited 15 minutes of watching the waiting staff seat several others, handing out menus and simply walking past before we got annoyed enough and walked out, as we where leaving some war sarcastic member of staff behind the bar shouted "thank you" at us.

Pretty lame customer service experience, can't imagine this is normal but the staff there at the time really didn't seem like they cared at all.

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2  Thank TryAnythingOnce123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (176)
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160 - 164 of 176 reviews

Reviewed November 11, 2012

The food was nice enough, nothing special & it may have been better had it been hot rather than warm! The fact the air con was on full blast in October probably didn't help the meagre amount of warm chips from going cold quickly.

Whilst the 10% service charge is optional the £1.50 for some cheese on-top of the 4 small pieces of garlic bread sadly wasn't! Also only 1 larger is on draft.

Wouldn't recommend or visit again, even though it was busy when we ate there.

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Thank Anita34N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

popped in on off chance last night after the cinema. they had a table free, we were given the menu. 5 mins later we ordered our drinks which appeared prompty and then our orders were taken, Less than 10 mins later the order appeared at the table, Chicken kiev and chili beef enchalatas. Food was reasonable, it was well cooked and tasty. the staff were attentive and chatty. less than 40mins from table to out of the door, so yes as fast food goes it was fast. would i go again,,,,, yes but I wouldnt book a table to go as a special event, however for a quick meal its fine

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Thank annacat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

Dined here on a whim with the wife after work one evening. We were seated promptly and served promptly.
Food was good and well presented and it was an enjoyable experience.
We will definitely be returning!

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Thank Sufflad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2012 via mobile

For a chain Resturant there is loads to choose from. Salads are lush, service is what you would expect from a chain restaurant but the breakfast is the clear winner here. Amazing choice and the full English is perfect - the best in town. Great for a Sunday morning hang over or eating after the flicks.

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Thank 8-HappyTraveller-8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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