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Premier Inn Stockton-On-Tees West Hotel
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Reviews (424)
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210
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All reviewsbrewers fayreroom was cleangood nights sleepadjoining restaurantnothing too much troublethe pubnight's sleeppreston parkbusy roadvery pleasant stayno exceptionreception staffshort staynext morninggreat place to stayvisiting friendstwo night stay
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412 - 417 of 424 reviews
Reviewed August 31, 2011

great hotel all staff was friendly and the wee woman who served the breakfasts was a very nice person her name is babara

  • Stayed: August 2011, traveled with family
    • Value
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Thank Craigayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2011

You know what to expect from Premier Inn - clean, good sized room and en-suite with tea and coffe making facilities at the right price. This hotel is no exception.
Efficient reception, anxious to be informed if we had any problems. We had none.
The attached pub/restaurant serves good pub food at reasonable prices - it was noticeable that a lot of locals were dining there. The bar staff were particularly friendly and efficient.
Recommended.

  • Stayed: July 2011, traveled as a couple
    • Value
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2  Thank JVR057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2011

rooms are very nice, staff are helpful and friendly. internet was extra, but it was fast and reliable.

  • Stayed: June 2011, traveled on business
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1  Thank Anne26_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2010

You generally can't go wrong with premier inn for a clean and comfortable night and this was no exception. Only complaint was room overlooking car park and we were on the ground floor which meant we were disturbed by car doors slamming late at night and early morning. The restaurant is another thing all together, food dreadful and service is worse! I completed their online feedback form over a month ago and no one had the courtesy to contact me even though I gave very detailed feedback! Avoid the restaurant and drive over to Teeside Park (less than 5 minutes by car on opposite side of A19) where you can find other eateries.

  • Stayed: July 2010
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1  Thank superwrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2010

Stayed here whilst on business. Room was excellent with large comfortable bed. The level of service is what I would normally expect of any 4* or 5* hotel - not one that is classified as a "budget" hotel. Food in the adjacent restaurant was excellent and the service similarly so. The staff could not have been more attentive and helpful. I will certainly be staying here when I am next working in the area.

  • Stayed: January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank businesstraveller56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Stockton-On-Tees West Hotel, responded to this reviewResponded January 18, 2010

It is great to hear of your positive experience with Premier Inn. It is so good to hear that your stay with us was a comfortable and that the service provided met your expectations. At Premier Inn we strive for excellence and are keen to learn from our guests reviews how we can achieve and maintain this. Your feedback regarding our team members is great to hear and your comments will be followed up by our Management Team at our hotel. Thank you again for your review we look forward to welcoming you back to Premier Inn in the future.

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