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“Excellant customer service”

Stoke-on-Trent Railway Station
Ranked #22 of 119 things to do in Stoke-on-Trent
Attraction details
Staffordshire, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Excellant customer service”
Reviewed July 31, 2014

An extremely helpful customer service team. My daughter left her coat on the train today. When we enquired at the Customer Service desk the staff couldn't be any more helpful. I was delighted & certainly didn't expect this level of superior customer service!

Visited July 2014
Helpful?
1 Thank 308Vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

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Date | Rating
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English first
Staffordshire Moorlands
Level Contributor
235 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
“Good access to London and Manchester”
Reviewed July 27, 2014

A station in dire need of a revamp. Good connections and reasonably convenient to get to with good parking now. Everything wants updating and making the start or end of a journey more pleasant. I live in the area and would love to see people come to the area and have a great experience from the moment that they arrive by train.

Visited July 2014
Helpful?
Thank Mike_from_Staffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
48 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
“Stoke station ”
Reviewed July 12, 2014 via mobile

This station one of the architectural highlights of stoke on trent. A beautiful building with modern facilities. Also cheap tickets to Manchester and London when booked at least 2 weeks in advance. If you want a coffee. The gourmet coffee bar is the best choice.

Helpful?
Thank Tim Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
73 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
“A Good Station”
Reviewed July 7, 2014

Stoke station, two platforms, large ticket office,helpfull staff, clean platforms,cafe,under track tunnel.impressive building.

Visited June 2014
Helpful?
Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Stoke station”
Reviewed May 15, 2014

Clean and functional. Helpful staff. Will definately get get cheapest ticket here. I had a printed price for for my journey. the ticket beat it by £20. One down side is parking is dear.

Visited May 2014
Helpful?
Thank sman61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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