This was the most awful place i have ever been too. Firstly i was not even a guest but had travelled up to drop some clothes off to my partner who was working in the area. My partner works long weeks away from home and i travelled up to stoke to drop stuff off. I arrived at my partners work he gave me the key to his room then i drove to the plough and entered his room and began to put his clothes away. After ten minuites the housekeeper knocked on the door telling me i had to leave. I kindly explained what i was doing there and was discusted with the response. She informed me that i shouldnt be in there and that the room was not booked for anymore nights. When there was another week left booked! She then said that if i didnt remove all his stuff then she would be removing the stuff herself. I explained repeatedly that my partners employer had paid for another week but the woman objected. To save my partners belongings being thrown onto the street i paid for another room and moved his belongings to another room. This room was even worse. The kettle and hairdryer did not work the hot tap in the bath did not work either. Aside from this the woman charged us both to stay in the room even tho i wasnt staying and charged my partners employer for the other room we got asked to move from for another night! He has complained repeatedly asking for refunds to be told that the area manager who never is avaliable will sort it out. Other than this hassle the hotel is noisy and dirty Stay well clear!
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- Also Known As:
- Plough Hotel Stoke-On-Trent