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“Excellent hotel for the money.”

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Holiday Inn Express Stafford M6 Jct. 13
Ranked #4 of 11 Hotels in Stafford
Certificate of Excellence
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent hotel for the money.”
Reviewed April 1, 2013 via mobile

Stayed for 3 days over Easter. The room was spotlessly clean daily. The bed was very comfy with nice soft pillows. Breakfast plentiful for our needs. This hotel offers excellent value for money and will book again for next visit to Alton towers. Thanks to all staff for a pleasant stay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Browncf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186377AndrewS, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review, April 5, 2013
Thank you so much for your review, we are so glad you enjoyed your stay with us and hope to see you in the near future when you enjoy Alton towers on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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    15
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Any
English first
1 review
Reviewed March 31, 2013

Very nice stay. Only two points we find a mention. No heating in the most best bathroom l have seen. The other comment was the bed mattress required replacing. All and everthing else where great including the staff. Thank you all.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maxsabre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186377AndrewS, General Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review, April 5, 2013
Thank you so much for your review, we are so glad you enjoyed your stay with us and hope to see you in the near future on your next visit. In regards to your comments on the bed mattress we are currently looking at replacing these in the near future. Hopefully they will be more to your liking on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, England, United Kingdom
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 28, 2013

Booked into the hotel for one night.The room was nice and clean and nicer than most I have stayed in.
The hotel was located close to my meeting venue in Stafford.
The breakfast however was limited and not a good choice of items and when you have travelled the night before you look forward to a good breakfast in the morning.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186377AndrewS, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review, April 5, 2013
Thank you so much for your review, we are so glad you enjoyed your stay with us and hope to see you in the near future on your next visit. I will share your comments in regards to breakfast with IHG Breakfast forum as they are looking at ways to improve our offering at the moment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 25, 2013

The wife and myself have just spent the weekend at the Holiday Inn Express South Jcn13 M6 we had a really nice stay and we are both very happy with this hotel, this is our second stay and find it the perfect place for our needs. We come up from our home in the south for the AGM of my MRC's end of year get together. The site has two places to eat at and in the steak house the doombar beer is first class

Room Tip: Rooms are very good,we had no 320 this stay
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186377AndrewS, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review, April 5, 2013
Thank you for your review I am glad that you continue to use the hotel when travelling to your AGM. I look forward to welcoming you back in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnsley, England, United Kingdom
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 25, 2013

Booked in here Thursday 19th March by our office. Nice place just off the M6. The room was better than most I had stayed in. Usual tea coffee facilities in the room. No biscuits though. Breakfast was included in the price. I arrived late so was looking forward to breakfast. On the menu was sausage, beans and scrambled egg. plus the usual cornflakes etc and fruit. Coffee and tea out of a machine and orange juice. The sausage was tasteless, as were the beans. I had some of the scrambled egg with some toast but still left food on my plate, I left hungry. Pity the food was a let down.

Room Tip: All rooms are well away from the motorway. Lift to all floors. Do remember to have your car registra...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoffrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186377AndrewS, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review, April 5, 2013
Thank you so much for your review, we are so glad you enjoyed our bedroom facilities, I am sorry breakfast was not up to your standards we will take your comments on board and review this with the IHG Breakfast Forum, hope to see you in the near future on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria, United Kingdom
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 21, 2013

Was a bit unsure from some of the reviews what my experiences would be but everything was good. Easy to find off the motorway. Friendly staff from welcome to farewell. Didn't have dinner but did have a glass of wine which I thought was a bit rough and over-priced. Good comfy bed, nice strong hot shower. Basic continental style breakfast, as expected of HIEs, pleasant enough eating area. Wouldn't hesitate to stay again.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cshore2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186377AndrewS, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review, April 5, 2013
Thank you so much for your review, we are so glad you enjoyed you found the hotel to be in a handy location to break up your journey. We hope to see you in the near future on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenterden, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

Despite Holiday Inn Express, Stafford M6 Jct 13 admitting that I was double charged for my room there, seven days later I'm still waiting to be paid back.

None of their staff have been able to help me and the manager hasn't bothered to get in touch. Apparently, their 'system' means that they can't resolve their error until seven days have elapsed. So the message is clear - customer care has a low priority at Holiday Inn Express.

If you just want to pay the normal rate for your room, try somewhere else in this area.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yf56dxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review, April 1, 2013
Dear yf56dxs,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Stafford, England.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Stafford M6 Jct. 13

Property: Holiday Inn Express Stafford M6 Jct. 13
Address: Acton Court | Acton Gate, Stafford ST18 9AP, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stafford
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Family Hotel in Stafford
#5 Business Hotel in Stafford
#6 Romantic Hotel in Stafford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stafford M6 Jct. 13 3*
Number of rooms: 103
Official Description (provided by the hotel):
Choose the great-value Holiday Inn Express Stafford hotel for its convenient location just off junction 13 of the M6 and the great facilities on offer. Easy access and free parking mean it's easy to reach Holiday Inn Express Stafford by car. Our welcoming, 4-storey hotel is 4 miles from Stafford town centre, and a short drive from thrilling rides at Alton Towers and Drayton Manor theme parks. It's 8 miles to antiques fairs and horse shows at Staffordshire County Showground, under 7 miles to Shugborough Hall and just 20 miles from Birmingham Airport. From the moment you arrive our friendly team are on hand to ensure you enjoy your stay. Why not order a drink and a pizza from the bar and relax in the Great Room lounge before retiring for the night? If you fancy popping out to grab some dinner, you'll find the Catch Corner Pub opposite, serving hearty food. Your en suite bedroom features a 32-inch flat screen TV, free Wi-Fi and tea and coffee in addition to a comfy bed, hairdryer and work desk. Family Rooms have a double bed and a sofa bed with space for 2 adults and 2 children. Our breakfast is included in your room price. After a great night's sleep, make time to enjoy the buffet which includes scrambled eggs, baked beans, bacon, sausages, cereals, yogurts and more. Our Stafford hotel also offers three modern meeting rooms, the largest of which can accommodate 40 delegates. ... more   less 
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Also Known As:
Holiday Inn Express Stafford m6 Jct. 13 Hotel Stafford
Stafford Holiday Inn Express
Holiday Inn Stafford
Holiday Inn Express Stafford M6 Jct. 13 Staffordshire

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