We visited the swan hotel for lunch as we have had such good experiences at the other Lewis partnership venues. This visit was very disappointing. The chef had a hissy fit in front of customers because the waitress put two meals through that they no longer had. This was also disappointing for us. As she also had to ask us three times what table we were sat at, they weren't busy but there was a lot of staff doing nothing. The prawn and smoked salmon salad was nice but would have preferred to receive the dressing, so it was very dry and not worth £6.50. My daughters ham egg and chips was lovely. The food overall was nice but the service was poor, especially as we had to reorder due to meals not available and then have to ask for the original requests to be removed from the bill. The chef then had another tantrum when our second request didn't come through, perhaps he should have concentrated on preparing the food and then we might have received the citrus dressing.
- Official Description (provided by the hotel):
- The Swan has been providing a warm welcome at the heart of the beautiful county of Staffordshire for nearly 300 years. Nestled in the centre of Stafford's historic and pretty high street, our lovingly restored coaching inn now acts as a vibrant, modern hub for stylish accommodation,dining, relaxed coffee shop, social and family celebrations. ... more less
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- Also Known As:
- Swan Hotel Stafford
- The Swan Hotel Stafford, Staffordshire