Stayed here in July and booked rooms for my son and family. We were supposed to have special rates. but £79.00 for a small single dingy room with small shower room I was VERY dissapointed. Everything needed a good refurbish. My sons family room was again bland with only a shower room--no bath--for a family with a one year old and a three year old---special rate £119.00! Every room also has a teddy on the bed, to purchase for charity for £20.00--you can imagine what chaos there was when the children were told they could not take the teddy with them, as another £20.00 on top of the room was a step beyond !! I filled a complaint form in but never even had an email!!! The breakfast was very good and the staff were helpful, but give it a miss if you are a single traveller or a family. Rooms that had beed re decorated etc were OK I was told. So also look at the room you are paying for!!
- Official Description (provided by the hotel):
- The Swan has been providing a warm welcome at the heart of the beautiful county of Staffordshire for nearly 300 years. Nestled in the centre of Stafford's historic and pretty high street, our lovingly restored coaching inn now acts as a vibrant, modern hub for stylish accommodation,dining, relaxed coffee shop, social and family celebrations. ... more less
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- Also Known As:
- Swan Hotel Stafford
- The Swan Hotel Stafford, Staffordshire