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“Great service with smiles!”

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Best Western Lichfield City Centre The George Hotel
Ranked #3 of 7 Hotels in Lichfield
Dorset, UK
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great service with smiles!”
Reviewed February 18, 2013 via mobile

One night stay whilst moving a son into the area. Lovely staff, typical warmth of midland people! Very clean, spacious, comfortable room. Bathroom was immaculate and warm. Telly worked perfectly too. Bed was good...not excellent. Linen good quality. Parking is plentiful at the back...we were in a transit van.
Unfortunately as it was Saturday night and one of our windows looked down to a late night carousers cut through to a car park (?) my sleep was disturbed by one particularly revolting female. Room 14 on first floor. But....that's not the fault of this gentile and classis English hotel. Breakfast was a plentiful buffet and good quality food. We'd have eaten in the restaurant if our son had not wanted a curry! Bar menu looked OK. Restaurant had delicious smelling, and looking, carvery.
Will stay again without hesitation. Booked through ebookers. First time we to Lichfield and it feels like as setting in a Jane Austen novel! Loads of pubs!!! Lots of restaurants. Enough shops....parks ...cathedral. Liked very much!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DizzyandTrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Best Western Lichfield City Centre The George Hotel, responded to this review, February 22, 2013
Thank you for posting a review. We pride ourselves on having happy and friendly staff who strive to provide excellent customer service. It is pleasing to hear that they fulfilled your expections on this occasion. I do hope we are able to welcome you back to the Hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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983 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (264)
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English first
Market Drayton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 17, 2013

Centrally located with private parking at the rear, The George is ideally located for a stay in the cathedral city of Lichfield.
A little tired, but the rooms are very clean and the breakfast includes excellent sauages. Tinned tomatoes and fried bread, especially appreciated :)

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank James155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 17, 2013

Booked late but found the staff to be very helpful with my unusual storage request (sports equipment that I didn't want to leave on the roof of my car overnight). Room at front was fine if a little dated. Great central location. Nice breakfast too.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonnyW_1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bristol
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 17, 2013

Attend muder mystery dinner on Friday and stayed for 2 nights. I have food allergies and the staff were superb in ensuring i had excellent food that i could eat. It is an old building so it does have a few quirks, but that is part of its charm. Clenliness was faultless. Staff could not have been more helpfull. We will defintely looking at future events.

Room Tip: Pay for the upgraded room - Very spacious.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davelake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Best Western Lichfield City Centre The George Hotel, responded to this review, February 22, 2013
Thank you for posting a review about our murder mystery event. They are extremely popular with our guests and we hope you are able to attend another in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Coast
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 12, 2013 via mobile

Due to motorway delays I was quite late checking in as part of a series of nights away for work. My room was on the second floor and certainly in need of modernisation.

The heater blows out aid with a hint of warmth, but makes the noise of the truck, there is an additional electric heater, but it's not up to the job of heating the whole room - not a great combination for a good night sleep. This doesn't fit with a hotel that is striving to care for the environment.

I ordered a room service dinner - the jacket was microwaved and looked like it had seen better days.

Not really what I expect in a BW hotel - next I will go for a mainstream chain hotel

Stayed February 2013, traveled on business
Helpful?
Thank Twink_Toes_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Best Western Lichfield City Centre The George Hotel, responded to this review, February 22, 2013
Thank you for posting a review. I am extremely disappointed that your stay did not live up to your expectations and I apologise for the frustration and annoyance this must have caused. Please be assured your comments have been discussed with my management team to solve such problems in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lichfield
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 11, 2013

Had a special birthday party in the Garrick suite for 75 guests, the room was well laid out with a small stage as requested, starter served at the table followed by a hot buffet, couldnt have asked for better quality and choice. A number of guests stayed the night and they all commented on the quality of the rooms and especially the breakfast. Many thanks to Phil and his staff for , nothing was to much trouble for them.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank midscamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atherstone, United Kingdom
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 1, 2013

My husband and I stayed at this historical town's centrally located resturant and stayed in a lovely 'quaint' room with a very large, but slightly soft bed.
The bathroom was spacious and clean with all you might need.
The mini bar was well stocked, but quite pricey with water being more expensive than cola.
Breakfast was wonderful - fresh and tasty!
Great customer service by staff.
Cheap enough to stay a bit longer next time.

Room Tip: try to get a room that is not road-side
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JeniBennett01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Lichfield City Centre The George Hotel

Property: Best Western Lichfield City Centre The George Hotel
Address: 12-14 Bird Street, Lichfield WS13 6PR, England
Location: United Kingdom > England > Staffordshire > Lichfield
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Lichfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Lichfield City Centre The George Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
Set in the heart of the historic city of Lichfield, Best Western The George Hotel is conveniently located for the Midlands motorway network, Birmingham, the NEC Group/LG Arena and the National Arboretum. This charming 18th century former coaching inn is just a five minute stroll away from the city's famous cathedral and the Garrick Theatre. At The George you'll find everything you need for a relaxing stay including free wi-fi, free parking, a cosy lounge bar, a lunchtime carvery and Darwin's, a stylish restaurant serving the best of British food each evening from 6pm. ... more   less 
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Also Known As:
Best Western Lichfield City Centre The George Hotel Staffordshire
Lichfield Best Western

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