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“If you like being lied to this is the place to go!!”
2 of 5 bubbles Review of Green T

Green T
Ranked #71 of 153 Restaurants in Lichfield
Certificate of Excellence
Price range: $26 - $32
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Dining on a budget, Large groups, Kids, Families with children
Dining options: Lunch, Late Night, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Free Wifi, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Authentic Thai and Chinese.gluten free available
Lichfield, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“If you like being lied to this is the place to go!!”
2 of 5 bubbles Reviewed November 30, 2013

Have been a customer of green T for many years now but feel the time has come to put aside the great food and focus on the staff i.e.the manager Tim a born liar if ever I met one. Only last week I ordered a takeaway for delivery which arrived late and cold with an item missing,my wife rang to complain to be told they were too busy to address the problem but next time we rang we would be credited with the cost of the meal( over £30). Low and behold when we rang tonight the alleged manager had developed total memory loss. Unfortunately this is not the first time we have been lied to by him but it is definitely the last!!

  • Visited November 2013
    • Value
    • Service
    • Food
Helpful?
1 Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Visitor rating
    64
    56
    17
    7
    19
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Aberdeen, Scotland
Level Contributor
127 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“If You Are Feeling Very Hungry And Up For A Chinese - This Is The Place!”
5 of 5 bubbles Reviewed October 30, 2013

I was feeling very hungry one night and was attracted to the "All You Can Eat" format of the restaurant. The quality of the dishes were really good and the service from the staff was decent enough with the food arriving within a few minutes. There is a very good range of options to choose from and if you are still feeling hungry, just order more without extra charge.

Certainly a very satisfying meal.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Drum_Davey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great good, great service, recommended”
5 of 5 bubbles Reviewed October 3, 2013 via mobile

I first visited green T about 3 years ago on a works do and was a little dubious as its first impressions are somewhat disappointing as the decor and general appearance is rather tired and boring. However.....do not judge a book by its cover....the food was simply excellent, great service, very efficient staff....and so I have returned umptine times with various friends, family and my fiancé for consistently excellent standards time and time again. Would definitely recommend tho can be very busy at weekends so probably best to book a table to avoid disappointment. Go try it for yourself-you WON'T be disappointed :-)

Helpful?
Thank BrummyDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abergavenny, United Kingdom
Level Contributor
48 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Food excellent, service chaotic”
3 of 5 bubbles Reviewed September 30, 2013

Been to the 'GREEN T' a few times, the food is really really good. Unfortunately the service has dropped in standards. Chaos is probably a strong word but is about right for the night we visited.
The Staff were literally running, feet not touching the floor. Starters arrived haphazardly, we even got the next tables starters!!!!! Mains again arrived at different times. There was a long wait between ordering and receiving food & drink. I know it was a Sat night but as another reviewer stated I work hard for my money & want to feel a bit special when I am handing it over.

The golden thing shining through was the standard of the food, still excellent. Hot, tasty and just the right amounts.

So to the cost

1 bottle wine
3 pints lager
1 pint coke
3 adults (Standard price for buffet)

£85

Would I go again? Yes, BUT probably go on a weeknight, as it's more expensive Fri/Sat nights and really really busy.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
Helpful?
Thank Lala L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
64 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Two Sided Story”
2 of 5 bubbles Reviewed September 28, 2013 via mobile

An evening out with family and friends at the Green Tea restaurant in Lichfield. A lovely night, but sadly in my opinion, lacking in certain areas.

On arrival, we were shown to our table, where some of the party had already gathered. The ambience in my opinion was acceptable, without being spectacular and at points in my opinion was noisy, but it was a Saturday night and possibly to be expected.

The starters that I had tasted were lovely, although the style of service, a buffet all you can eat, served to your table and the only buffet style service I'd have, seemed a little chaotic in my opinion. The restaurant wanted to multiply the food by the party number, which is great if you all want the same things, for me it didn't work.

As aforementioned the food really was good in my opinion, but despite this, what seemed like a lot ordered, to me on reflection now, probably wasn't masses. There was plenty of food, but breaking it down, I feel there looks more than there actually was.

Later for me problems seemed to occur, were we twice ordered more starters, only for them not to arrive. Eventually we moved onto the mains, having not had all of the twice ordered starters. On ordering mains, we were told to order now any additional mains, as we may wait 45 minutes to an hour to get food next time, They were to close at 11pm and at the time it was 9.10pm I believe. Not something you want to hear. For the record our mains arrived in 15 minutes.

The starters and mains were amazing and credit were credit is due, the chef did a great job. However the portions for me were small and thus a disappointment now on reflection.

Desert however didn't seem an issue and neither did drinks.

For me however the biggest dissatisfaction was that a number of staff, seemed unhelpful, unwelcoming, disinterested and I therefore in reelection felt undervalued as a customer. A lot of money was spent by the money in my opinion, money that is its true hard earned and this simply in my opinion was unacceptable.

Only one member of staff seemed to offer anywhere near what I would consider some level of customer care. For me 3 different people serving us, a lack of service regardless of being busy and the sheer in my opinion unhelpfulness would make me think - if the food is the key only then It was good, but if I want good customer service to my standard, which granted is high, then I'd say I was not a happy customer.

Visited September 2013
Helpful?
Thank Collin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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