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“Pleasant stay” 4 of 5 bubbles
Review of Holiday Inn Express Lichfield

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Holiday Inn Express Lichfield
Ranked #4 of 7 Hotels in Lichfield
manchester UK
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Pleasant stay”
4 of 5 bubbles Reviewed April 8, 2013

Nice clean hotel nothing to much bother for the staff who were very friendly and helpful . The breakfast was very basic but kept me going there was a McDonald's and a Frankie and bennys on the same site if you did not like what was on offer

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pepsi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review, April 17, 2013
Dear Guest,

Thank you for your review of your stay at the Holiday Inn Express Lichfield.

It's great to read that you had a pleasant stay with us and found that the staff were welcoming and friendly.

As you mentioned we are in a great location as we have many eateries around us, including McDonalds and Frankie and Benny's. I hope that next time you stay with us, you will sample the new food menu that we have in place at the hotel.

We hope to see you again soon!

Kindest Regards


Carla Barratt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

459 reviews from our community

Traveler rating
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    94
    26
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Swedish first
  • Any
English first
Lancashire
Level Contributor
155 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

Stayed for one night. Our room was fine just what we expected, clean and tidy but nothing special.

We both thought the continental breakfast short on choice.

We had booked through booking.com and were told when we arrived that a double room which we requested was not available and had to settle for a twin room. But if we’d booked direct would have been guaranteed a double we were told.

Hotel is a couple of miles outside Lichfield but there is a McDonalds and Frankie & Bennys adjacent to the hotel.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review, April 4, 2013
Dear Guest,

Great to see that you have taken the time to write a review of your recent stay at the Holiday Inn Express Lichfield.

Pleased to read that you found the room to be as you expected. I am sorry to see that you found the Complimentary Express start breakfast short on choice, as we do offer cereals, yoghurts, various fruits, warm pastries, breads, rolls, Sausages, scrambled eggs and baked beans. All served with a selection of warm drinks and juices.

With regards to the bed choice, some websites will allow you to select 'Standard Room' where you can advise what room type you would prefer. However this is only a request basis and we will always do our best to accommodate you in your preferred room type, however this is not guaranteed. On other websites such as our own, you can select the actual room type you would like to book, and this will then be guaranteed for you.

If I can be of any further assistance please do not hesitate to contact me and I will be happy to help.

Kindest Regards


Carla Barratt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 17, 2013 via mobile

Stayed here for one night with a large group of students who were attending a sporting event nearby. The staff were extremely helpful, friendly and welcoming. Nothing was too much trouble and they were very accommodating. Plenty of choice on the breakfast buffet which accommodated even the fussiest of eaters. Clean comfortable rooms which provided a much needed good nights sleep. The hotel facilities were exactly what was required and along with the excellent staff meant what can be a difficult logistical operation went very smoothly. Highly recommend and we will be looking to use again in the future.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JT162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review, March 25, 2013
Dear Guest,

Fantastic review and I am thrilled we made your stay an enjoyable one!

Myself and my team certainly aim to ensure that all of our guests have a pleasant stay and its a pleasure to hear such wonderful feedback.

We certainly hope that you come back and stay with us soon!

Kindest Regards


Carla Barratt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lichfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 11, 2013

Its what you expect from a chain of hotels.
simply put no heart but safe.
however the information desk was good in providing me local amenities to visit.
The room was clean and to be fair i got a good nights sleep.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jack s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review, March 14, 2013
Dear Guest,

Thank you for your review of the Holiday Inn Express Lichfield.

Its great to hear that you had a good nights sleep with us that the room met your needs. I am pleased to read that reception assisted you with your enquiries.

We hope that you come back and stay with us again!

Kindest Regards


Carla Barratt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

We keep going back to this hotel it is lovely, quiet, even though lots of people going out in Lichfield. We asked for downstairs room, due to my knee operation (but they never asked reason) just changed our room to a downstairs. Breakfast very good and amazing it is included in price!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank goink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review, March 11, 2013
Dear Guest,

Thank you for your review of the Holiday Inn Express Lichfield. It is a pleasure to see that you are a regular guest at the hotel and have taken the time to write a further review of the hotel.

Its great to hear your thoughts on the hotel and to see that you scored the hotel such high ratings.

You are absolutely correct, all of our prices include Express Start Breakfast, and I am delighted that you enjoyed your breakfast with us.

We look forward to welcoming you back to the hotel again soon!

Kindest Regards


Carla Barratt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmarthen, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 15, 2013

This is a classic example of an Holiday Inn Express - clean, easy to find, simple buffet breakfast. My bed was a bit creaky and bouncy, but I got a good nights sleep and an nice hot shower in the morning. The staff were helpful and put skimmed milk that I had brought in the fridge. There is a McDonalds and Frankie & Bennies next door, but Lichfield itself is only a short drive away if they are not your cup of tea.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review, February 19, 2013
Dear Guest,

Thank you for your review of the Holiday Inn Express Lichfield.

I am pleased to read that you found the hotel to be as you expected, and most importantly clean and with helpful staff.

As you correctly mentioned the hotel is in close proximity to Lichfield City Centre and there are nearby restaurants. We have however recently introduced a food menu into the hotel which features tasty curries, pizzas and burgers. We are increasing this menu over the next few weeks to include gammon steaks, Pies and Thai Fish Cakes. I hope that you will come back and stay with us again soon and sample our new menu.

If I can be of any further assistance please contact me and I will be happy to help.

Kindest Regards


Carla Barratt
General Manager

gm@hiexpresslichfield.co.uk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed January 30, 2013 via mobile

Stopped at this hotel for 3 nights the first night was ok however the following morning I was woken by barking dogs which I think it's fair to say I was not impressed, however upon broaching this with the hotel I was informed that they allow dogs to stay whether they are small or large as a result I cut my stay short as a result I will not be stopping there again.

Stayed January 2013, traveled solo
Helpful?
Thank Reedcottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review, February 6, 2013
Dear Guest,

Thank you for your review of your recent stay at the Holiday Inn Express Lichfield.

I am very sorry to hear that you were disturbed by dogs barking during your stay in the hotel. We are a pet friendly hotel and guests are welcome to bring their dogs into the hotel. I am extremely sorry to read that you were woken by dogs barking during your stay. We do advise owners of pets when checking in that they must keep their respective pets under control.

I am disappointed to read that this incident has caused you to not wish to stay at the hotel again. I can assure you that this was an isolated incident and we do our upmost to ensure that guests have a pleasant stay whilst with us, and should the Duty Manager have been made aware, contact would have been made with the guests in question. I really hope that should your travels bring you back to Lichfield, that you choose to stay with us again.

Kindest Regards


Carla Barratt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lichfield

Property: Holiday Inn Express Lichfield
Address: Birmingham Road | Shenstone, Lichfield WS14 0QP, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Lichfield
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Lichfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Lichfield 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Holiday Inn Express Lichfield hotel is ideally located for both the business and leisure guest. All guestrooms offer WiFi Internet Access, Free Express Breakfast, power showers and tea and coffee making facilities. Children under 18 stay free when sharing parents room. Hotel offers a residents bar which shows the latest sports on Sky TV. The Holiday Inn Express Lichfield hotel lies within the midlands high speed road connections to the whole of the UK via the M6 Toll, M42, A5 and the A38 with the National Exhibition Centre and Birmingham City Centre being only 20 minutes away. Airports are easy to access with Birmingham International Airport only 20 minutes away and Nottingham East Midlands Airport 40 minutes drive away. The hotel is ideal for those wishing to attend the attractions nearby such as Drayton Manor Theme Park, Lichfield Cathedral, National Memorial Arboretum, Wall Roman Site and Alton Towers. The Holiday Inn Express Lichfield hotel also makes an ideal base if you are visiting local businesses such as Nextiraone, Pink Homeloans, Faurecia or Tesco. We look forward to welcoming you to the Holiday Inn Express Lichfield hotel. ... more   less 
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Also Known As:
Holiday Inn Express Lichfield Hotel Lichfield
Holiday Inn Lichfield
Holiday Inn Express Lichfield Staffordshire

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