Went to this hotel with some friends and their children for late lunch/cream tea. Asked if sandwiches available ( at 3pm) and a not v. friendly waitress went to see if they 'had any bread'. They did so we ordered a cheese and chutney sandwich and a roast beef sandwich for about £7 each. A complete rip-off. Grated cheese on one slice of bread, lots of beef but so cold as straight from fridge and tasted tough, like it was a few days old. We reported back to our waitress, initially no reaction , then I asked for a refund whch she grudgingly gave, no aplogies and subsequent rude service as our table was cleared. Almost spolied what had been a very pleasant afternoon.
- Official Description (provided by the hotel):
- Stunningly located, directly opposite Wells Cathedral, the hotel is steeped in 600 years of history. The hotel has a unique charm offering guests modern amenities in a beautiful and relaxed setting. There are 48 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. All bedrooms are individually designed and many feature period antique furniture while others have original four poster beds.The luxurious Cathedral Suite has panoramic views of Wells Cathedral from its lounge, bedroom and bathroom (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. The menu combines modern and traditional British cooking. Diners can eat in our restaurant, 15c A.D., our bar and lounge areas. During the summer months al fresco dining is available in the Walled Garden Café and on Swan Terrace. Wells and the surrounding area is packed with plenty to see and do. Wells award-winning market takes place on Wednesdays and Saturdays. On the doorstep is The Mendips, an ancient range of hills designated as an Area of Outstanding Natural Beauty and recognised as one of England's most attractive landscapes. ... more less
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- Also Known As:
- Best Western Wells
- Wells Best Western
- Best Western Plus Swan Hotel Wells, Somerset