Perhaps we were unlucky in our room but it began with a pair of socks from the previous occupant lurking under the chair and one bedside light not working - even after it was reported on day one of a two day stay.
The decor was dated and unattractive and the bathroom very 50-ish. Ditto the furniture which was old - not antique, just old. The bar and dining room were absolutely fine and clearly updated but the sitting area/lounge had furniture so stained and old that I chatted to the Operations Manager about it. He said it was being changed in June.
It was all very disappointing although the location was excellent.
- Official Description (provided by the hotel):
- Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Wells
- Wells Best Western
- Best Western Plus Swan Hotel Wells, Somerset