We had a superb room with an excellent 4 poster bed and stunning views of the cathedral. The room's furnishings matched the traditional atmosphere of the hotel and the bed was wonderfully comfortable. It has a position at the very heart of wells with its front overlooking the front of the cathedral.
The only blemishes were small niggles but... the bath had a rain head shower, excellent, except for me at 6'3" it was only as high as my eyebrows. In addition the cold tap of the bath was unscrewing and the radiators in bathroom and main room desperately needed bleeding; both only provided heat from the bottom couple of inches and gurgled loudly when the heating started. Also there was no mention at booking that some of the public areas, including the lounge, were being refurbished as we stayed.
A great room with a great view only slightly let down by a few plumbing details. Get a new plumber and warn me of work being done and it would have been full marks.
- Official Description (provided by the hotel):
- Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. ... more less
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- Also Known As:
- Best Western Wells
- Wells Best Western
- Best Western Plus Swan Hotel Wells, Somerset