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“A splendid time”
Review of The Luttrell Arms

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The Luttrell Arms
Ranked #1 of 2 Hotels in Dunster
Certificate of Excellence
Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“A splendid time”
Reviewed February 15, 2014 via mobile

Beautifully refurbished and run with style.Fine food and fabulous log fired bars. Unreservedily recommended for a splendid atmospheric break. An ideal base from which to explore Exmoor.We hope to return soon.

Stayed February 2014, traveled as a couple
Helpful?
4 Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becca W, Manager at The Luttrell Arms, responded to this review, March 24, 2014
Many thanks - See you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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714 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
London, United Kingdom
Level 6 Contributor
151 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 413 helpful votes
Reviewed January 30, 2014

This visit we opted for the Sunday night deal of £45pp for dinner, bed & breakfast in a 4 poster room. Perfect in every way.
Good service started before our stay when I rang as I was concerned about the flooding on the Levels. Jake provided my instantly with local knowledge & an alternative route.
On arrival it was delightful to be greeted so warmly by Tim who remembered us from our last stay & details thereof. It is this sort of personal detail which keeps us coming back to the Lutterell & also its sister hotel the Royal Castle in Dartmouth.
This time we staying in Room 12 which is a beautiful 4 poster at the front of the hotel looking out over the Yarn Market. The village is so quiet at night being at the front of the hotel is no problem & the views are gorgeous. Room 12 has the most stunning & historic fireplace (its 400 year+ history can be viewed on the hotel website). We were celebrating an occasion & an ice bucket & flutes were provided for the bottle of fizz we had with us.
The beauty of the Lutterall both in terms of rooms (really go for a 4 poster if you can) & the public areas must be experienced, no words or photos can do it justice. The decor is in perfect keeping. We love to sit in one of the bars by the log fire enjoying a drink. The range of beers & wine by the glass is extensive. The house Merlot is superb.
Dinner was traditional & excellent, we both opted for the prawns followed by a delicious roast beef, there were fish & veggie options. Service in the restaurant was timely. Exmoor breakfast the next day was just as yummy as always & completely freshly cooked to order & served immediately.
Everything I have mentioned above is perfect but where the Lutterell excels above all else is the personal service from the staff. We also ran into Chris who remembered us from last time, the gentleman who kindly showed us round all the various 4 -poster rooms (they are all totally individual) so that we could chose for our next visit.
The only problem the Lutterell gives us is next time do we opt for room 12 (which has become our favourite) or should we be adventurous & try another one? I just can't wait to return & leaving makes me homesick. The Lutterall feels like home to me. Thank you to everyone there for looking after us so well

Room Tip: The 4 poster rooms are beyond beautiful
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TabbyWabby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becca W, Manager at The Luttrell Arms, responded to this review, March 24, 2014
Many thanks for your kind review, it is great to hear that you enjoyed your stay and were well looked after by all the team. Jake, Tim and Chris will get extra brownie points for having a personal mention!

We look forward to seeing you again soon!
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Box, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 28, 2014

The most magical, romantic, amazing olde world'y hotel in the the whole world. Every knook and cranny has a fabulous feature; from the AMAZING four poster rooms (except for 'I think' room 16...the family room four poster - don't like that one so much) through to the medieval lounge, fabulous restaurant, gorgeous bar, amazing gardens...absolutely every single area of the hotel is fabulous. Absolutely LOVE this hotel. Only downside is the parking - I used to prebook one of the three garages. Absolutely brillant place to explore Exmoor whether it be for the lovely villages through to the amazing coastline and moorland. Dunster by Candlelight is just fabulous.
Not really a childs hotel however would one million percent recommend this hotel

Room Tip: Choose a four poster or a superior room
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mandy L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becca W, Manager at The Luttrell Arms, responded to this review, March 24, 2014
Thank you for your kind words.

We are so pleased to hear how much you love the hotel - it is very much appreciated! Old buildings have their pros and cons, The Luttrell Arms, has more than its fair share of pros - it is a unique building bursting with atmosphere and there truly is no where else like it!

With regard to the parking, next time you come to stay please enquire about a parking permit, we don't have hundreds but we do have a handful of permits for residents to park in the Dunster Steep car park free of charge, it also allows free parking in other west Somerset council car parks so might be useful when exploring further afield!

We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henley-on-Thames, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 27, 2014

Stayed here for three nights 17th~20th January a Christmas present from our daughter. We stayed in room 17 which was the most remarkable room we have ever stayed in, 4 poster bed, oak beams and everything you could wish for. The staff were very attentive and nothing too much trouble. We were going to try other eateries in the area but the food was so good that we ate in every night.
Dunster is a very old beautiful village in the heart of Somerset and well worth a visit.

Room Tip: The hotel accepts dogs in lower garden rooms which are lovely as you have patio doors directly onto...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 60Jardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becca W, Manager at The Luttrell Arms, responded to this review, March 24, 2014
What a lovely daughter you have!

Sorry for taking so long to respond to your review but we do very much appreciate you taking the time to write one.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kendal, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 25, 2014

We booked several rooms for three generations of the family and the hotel staff were always most helpful when we shuffled our requirements about, made tentative bookings and then changed them. They could not have been more obliging and we had a family great get-together. The hotel has great character and Dunster is such a picturesque village.

  • Stayed July 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Ellembell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becca W, Manager at The Luttrell Arms, responded to this review, March 24, 2014
Glad that you had an enjoyable stay - We hope that we will see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, United Kingdom
Level 5 Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 22, 2014

This is not the first time we have stayed, but it is the best. The staff are all helpful and polite, and as ever, the old-world charm of the hotel greets you on arrival. One small downside - on arrival we planned to eat from the A'la Carte menu for dinner. This was on a Sunday evening, only to be informed this wasnt available, and only a limited bar menu was on offer. We understand a special deal was in place for Dinner, Bed and Breakfast for the Sunday night - hence the limited menu. We were not made aware of this at the time of booking, so were disappointed to have to wait until Monday for the full menu. However, the rooms were very comfortable and appear to have been refurbished recently. We would recommend the Hotel and would certainly visit again.

Room Tip: Probably to avoid rooms overlooking the road to avoid the traffic noise (that said, there's not...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Gwent
1 review
Reviewed January 16, 2014

We stayed at the hotel on Sunday 23rd December. It was a birthday surprise for my vegan partner. The hotel had an amazing deal when staying on a Sunday night in December dinner, bed and breakfast for £49 per person. I contacted the hotel in advance and they provided a menu specific to my partners dietary requirements. The food was amazing but didn't compare to the fabulous four poster room we had. The hotel and decor were amazing. 10/10. I would highly recommend this hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllenMills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Luttrell Arms

Property: The Luttrell Arms
Address: 32-36 High Street, Dunster, Exmoor National Park TA24 6SG, England
Location: United Kingdom > England > Exmoor National Park > Dunster
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Dunster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Luttrell Arms 3*
Number of rooms: 28
Official Description (provided by the hotel):
The Luttrell Arms is a 3 star, 28 room hotel. Set in the medieval village of Dunster with its many interesting buildings, under the shadow of the Castle and within the Exmoor National Park. The privately owned 14th century Luttrell Arms is surrounded by beautiful countryside making it the ideal destination for that weekend break or midweek getaway. Stroll around the village, walk the moor, or just sit by a log fire in a building where hospitality has been a way of life for hundreds of years. Heritage "If you could bottle the air in the bar at the Luttrell Arms and sell it you'd clean up" so wrote a local journalist. The smell of logs burning on the fire, a hint of hops from the pints of ale, add to this the smell of something aromatic being cooked in the kitchen, and the most essential element - the smell of history, it oozes out of the walls which have stood for 800 years. There are many outstanding architectural features, the medieval hall with its hammer beam roof (room 17) and twelve light window. History seeps out of the blackened frames, which had their glass rattled loose as Cromwell’s gunners laid siege to Dunster Castle from a defended strong point at the end of the garden. Cromwell’s Commander, Col. Robert Blake walked the corridors of the hotel, it was then called the Ship Inn and was used as his headquarters throughout the siege of the castle. Also of note is some very fine plasterwork on the ceiling of the lounge downstairs, and the plaster over mantle in room 12, showing Actaeon being devoured by hounds. The Arms of Luttrell that we use today carry us back to a Gentleman of 1261, the crest takes us only back to 1621, but the supporters are directly derived from one of the Barons who coerced King John into sealing Magna Carta. A more modern visitor is Hercule Poirot. In "The Cornish Mystery" he confronts the murderer in one of the hotel’s bedrooms. ... more   less 
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Also Known As:
The Luttrell Arms Hotel Dunster
Luttrell Arms Hotel Dunster
Luttrell Arms Dunster
The Luttrell Arms Dunster, Somerset

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