I've worked in hospitality for almost a decade. This coffee shop is by far the best one in Bath. The staff are both knowledgable and friendly. The coffee is excellent and well made. The cake selection is tasty, moorish and local - although possibly slightly pricy. The decor is clean and inviting and the patio garden is fantastic in the summer - for those who imagine 'summer days drinking tea, chatting with friends' the garden is a lovely place to be.
I think the fact Colonna and Small's concentrate on coffee, which they do very well, and haven't started to do anything with food - foccacia, or whatever other bread is 'in' at the moment - is a credit to the shop. They have a vision for how coffee should be - I hope the high street cottons on and removes it's horse blinkers.
I can't rate this place highly enough.