Worst hotel I've ever set foot in, dirty, poorly maintained, hardly any staff, bar closed, restaurant closed. Only good thing was it was a great location. Had 6 rooms booked for my daughter's hen weekend. Burst pipe on the landing outside our rooms which wasn't being fixed. Left stuff in our room and went out and on return someone had called the Fire brigade who told us to evacuate our rooms. After they'd left the Manager told us it was fine to stay in the rooms but not to switch on anything electrical. Manager rude and didn't take problems seriously. Told us there were no other rooms available but he could put mattresses in the lounge for 12 of us and would charge us half price. Took 2 hours to get him to refund our money and we all drove back to Portsmouth at midnight rather than stay a night there. Fortunately the weekend wasn't ruined and we did most of the things we'd planned apart from stay overnight.
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- Also Known As:
- Redcar Hotel Bath