We made a booking to stay at this hotel, we had to cancel the same day. I rang the hotel and have the records to prove it. The receptionist said it was fine and that we had cancelled, but we our now in dispute because they want to charge us a cancellation fee,they say because we did not contact bookings .com. They did not suggest that in our phone conversation. Be very careful with these people. Their attitude is awful.
I agree with all the other reviewers steer clear.
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- Also Known As:
- Redcar Hotel Bath