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“Disappointing, tired and needs TLC”
Review of The Ayrlington

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The Ayrlington
Ranked #9 of 34 Hotels in Bath
Certificate of Excellence
Reviewed August 20, 2012

Great carpark close to city centre. Impressive building and well laid out gardens. Walk past the bins to reception and you will be met with a charming, elegant interior with good size rooms, a bar and drawing room.

Room - large character room with thoughtful touches. We had A four poster bed that was comfy although the bedding didn't fit. The room was thick with dust and the mirror was dirty. The large bathroom had pubic hair in the bath and hair in the plug hole. The shower screen was also broken.
Great view over the garden and a welcome aircon unit.

Breakfast - full breakfast was one sausage, two bacon, one egg and three mushrooms. Plenty of toast, fruit and yoghurt etc.

The five stars must have been awarded a few years ago as the place is ready for a tidy up.

Overall, nice place but not five star. We received an immediate discount to a more realistic price when we pointed out our concerns when we booked out.

  • Stayed: August 2012
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Thank websling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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877 - 883 of 1,155 reviews

Reviewed August 9, 2012

Just a short walk from Bath city centre, this hotel is just wonderful.
On arrival, we were given lots of tips and brochures and a map to get us started.
The bedroom was lovely and it was nice to have the ability to stay in and watch DVDs aswell as adventuring.
Breakfast was great, cooked as requested and it felt almost like home except for the other guests.

  • Stayed: August 2012
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Thank Dougal84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

Just had a two night weekend break at the Ayrlington and it was difficult to fault. The location is perfect, just 5-10 minutes easy walk onto town. Unlike many hotels in bath, this has a roomy car park, which is a real bonus.
Booked a deluxe room. We were welcomed by a very friendly receptionist who offered to assist with dining choices in Bath. The room itself (Empire) was spacious and very nicely furnished. It was on the rear of the property overlooking a beautifully maintained garden, with views across to the rugby ground and the city beyond. One big surprise was how quiet the room was, for a city centre property, it was remarkably peaceful. Breakfast was busy, with a good well cooked English and a very nice fresh fruit salad. Breakfast waiting staff, were friendly and efficient. If i had to make any criticism it would be that the breakfast room is a bit on the small side, so we were a bit limited for space, but it wasn't really a problem.

This is a small hotel at a premium price, worth it, absolutely....

Room Tip: Garden facing rooms are incredibly quiet
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  • Stayed: August 2012, traveled as a couple
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Thank Stuart01160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

A tree lined avenue within striking distance of all bath has to offer is the setting for this fine B&B run with care and dedication to detail by the owner Ling and her helpful staff! are just some of the features that make the Ayrlington a superb place to stay while in Bath

Room Tip: rooms facing the Abbey and over looking the hotels Oriental Garden are a perfect choice
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  • Stayed: August 2012, traveled on business
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Thank toursbytristan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

Firstly, when everything had been sorted out, we had a wonderful weekend in Bath. On arriving at this establishment, our first impressions were 2 old crates against the wall and a tatty awning. Whilst waiting for our room, we did ask if our cases could be looked after and they were put behind a sideboard in the Breakfast room! We decided to wait in the lounge area instead and not go out. We noticed the Hotel to be very tired and shabby looking. However the garden was lovely. Whilst having tea in the lounge, a cleaner came through with no shoes on but at this stage we were trying to find the good points and not cast too much judgement yet. So our twin bedded room was ready and our cases were taken up (no lift). Well, the room was so small you could not "swing a cat round". The furniture was chipped and again shabby looking. The wardrobe was not adequate for 2 people's clothes. The bathroom was awful. We did ask for another room but as they were full, it was either stay or we should find alternative accommodation, which we gladly did and made a hasty exit after dragging our cases down a few flights of stairs. There was no way we could stay there. I rang Bath Tourist Board for their help in finding us somewhere else to stay and explained our predicament and they did inform me that this establishment was not a hotel but a guest house. Anyway all ended well and we found a lovely hotel (3 star and superb) over the bridge and near the Abbey and Roman Baths. Its a lovely old house but really needs some TLC before it can be rated as 5 star accommodation.

Room Tip: The twin bedded room is very small with limited wardrobe space.
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  • Stayed: July 2012, traveled with family
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Thank karenwilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

The place felt more like a B&B than a Hotel and cannot understand its 5* rating. The stay was pleasant, generally clean but not spotless, great location with parking, early checkout and hospitality good. Breakfast was presented well but lacked taste, this was reflected by discount on checking out. Wouldn't stay again.

  • Stayed: July 2012, traveled as a couple
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1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

Again, like everyone else is saying: this is not a hotel, but rather more like a nice B&B.

Upon arrival, we found ourselves in front of what looked like a big manor, and had to bring our very heavy bags inside by ourselves. The receptionist however, was lovely and made us feel very welcome, though the reception area itself is quite tiny. We found it hilarious that the 'bar' was simply a little counter with drinks, adjoined to the front desk and the receptionist herself became the bartender by turning to the left.

There are rooms upstairs and downstairs and we found that the room one of us had downstairs was more modern with lacquered wood flooring while the upstairs had an old carpet. The downstairs room also had a sort of lounge area outside the room with two deck chairs where their cat was likely to be found in the afternoons - something that greatly amused me as I loved stroking the cat! Another one of us had a room outside with a separate entrance from the hotel's front door (I THINK that was the Zen room) which also felt a bit more modern than the upstairs room and far more private as it had it's own separate entrance (though safety may be an issue).

All three rooms had a lovely view of a very, very pretty garden and the atmosphere was very peaceful, as is the atmosphere that you can find all over Bath. The hotel comes with free wifi, and little chocolates in your room upon arrival as well as an iPod dock. The entire place exudes a sort of charm, the kind that you find with all B&Bs. However, though the it tries hard to look & feel luxurious, for the price we paid, the rooms just felt a little worn: cupboards were looking chipped, the safe did not work in one of the rooms, while the bathrooms were obviously not the best. Sinks were basic, and I hated how my towel rack was right above the toilet - I felt like that was a really bad decision in terms of design as nobody would feel comfortable flushing a toilet with your bath towel right there!

What makes me feel very mixed about this hotel is that two of us could not get hot water to come out from my shower no matter how hard we tried.
I spent the first night squatting down, splashing hot water FROM THE TAP all over myself as I was too tired to get dressed and go out to make a report. We reported this problem the next day, went out and when we came back, was told that the problem was solved. I tried to work the shower again, only to find that it was STILL only giving me cold water. At night, we got the owner to come and take a look because this was important to me as I get cold very very easily and cannot take cold showers in cold countries.

The owner lives in the Ayrlington itself and she did this weird thing where she turned on both the shower and the tap full blast, whilst making sure the knob was turned to hot. THEN and ONLY then did hot water come gushing out, and after this she looked at us with a weird sort of smile (I felt like it was a smirk) and said "I'm sorry but.." and then she gestured to the shower with raised eyebrows, like we were just incredibly stupid for not being able to make it work. I know for sure that both of us had turned the knob to 'hot' when the shower was on, and only cold water came out, trying more than 5 times. I don't think anyone would have thought to turn BOTH the tap + shower to full blast to make the hot water work! What disappointed us though was the owner's attitude - instead of being apologetic or gentle, it felt more like she wanted us to know that we were wrong, whilst the hotel was right and that we were incredibly stupid for not being able to get the hot water to work.

Breakfast as well, was in this incredibly crowded room, where you can hear everything your neighbour is saying because tables are literally 10 inches apart while service is not the best - which is to be expected as only two girls serve the entire room. You are given a very tiny selection of cereal & dairy products with two or three pitchers of drinks and there was a big bowl of mixed cut fruits in syrup, nothing more. It would have been better to have had separate cut fruits, I feel.. A full English is cooked but we expected nothing less for the relatively high price we paid!

However, I did leave my laptop charger in The Ayrlington and I sent an email to them and was given a prompt reply from a person named Audrey who was incredibly helpful and after I sent her a jiffy bag + stamps, she mailed the laptop charger back to me, which made me very happy.

I would recommend The Ayrlington if you are looking for a place with a B&B feel. It is by no means a luxurious 5 star, though it is probably luxurious by B&B standards despite the rooms looking worn and tired. The location is excellent, it is very easy to walk to town. If you like places with charm, and would love to have the view of a lovely garden, stay here. Just try to avoid the owner when you have a problem, as the attitude she showed us at that single point almost ruined our stay.

Room Tip: Get the one with the view of a garden!
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  • Stayed: April 2012, traveled with family
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1  Thank kuhli297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ayrlington

Address: 24-25 Pulteney Road, Bath BA2 4EZ, England
Phone Number:
Location: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#7 Luxury Hotel in Bath
Price Range: $151 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ayrlington 5*
Number of rooms: 19
Official Description (provided by the hotel):
Built of golden Bath stone, The Ayrlington is a large and handsome English Heritage listed building set in a splendid walled oriental garden with exceptional views of the City and its medieval Abbey. Bath's magnificent historic sites, speciality shops and excellent restaurants are all just a five minutes level stroll away. The Ayrlington's elegant and tranquil interior is a graceful blend of English and Asian antiques, artwork, fine fabrics and Egyptian cotton bedlinen - all 18 bedrooms have an individual theme and are beautifully furnished, some with four poster beds. The emphasis is on creating an atmosphere of peace and tranquility in the centre of Bath's vibrant city centre. The Ayrlington has a licensed residents' bar, secure on-site private parking and is entirely non smoking. We do not accept children under 5 years of age. The Ayrlington's ongoing commitment to quality has brought some well deserved and hard earned awards - five stars from The AA and Visit Britain, AA Premier Collection, a listing in The Good Hotel Guide and multiple Bath in Bloom garden awards. ... more   less 
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Also Known As:
The Ayrlington Hotel Bath
Ayrlington Hotel Bath
Ayrlington Bath

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