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“Grumpy, unhelpful innkeeper”

Walton's Guest House
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Walton's Guest House
Ranked #113 of 160 Bath B&B and Inns
Chevy Chase, Maryland
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Grumpy, unhelpful innkeeper”
Reviewed July 5, 2013

Room was fine, though we faced a busy street and it was noisy. But we arrived at around 4:30 and had to ring the bell for 10 minutes and then the guy was a grouch and acted as if he couldn't be bothered. Next time we are in Bath, we'll stay somewhere else.

Stayed June 2013, traveled as a couple
Helpful?
2 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    11
    10
    9
    6
    4
See reviews for
6
16
3
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 19, 2013

I noticed that there had been some poor reviews but I need not have worried. This Guest House is located near the Centre of Bath. Both rooms were perfectly acceptable for our one night stay. One room, with twin beds, was really nicely appointed and modern. The other smaller, but fine for a night or two. The breakfast was excellent. The welcome very friendly and helpful. No complaints at all.

Room Tip: The twin room at the top of the house was very nice.
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frances C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south wales
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 28, 2013

Two of us stayed at this guest house for a weekend trip. The welcome was very warm and owners very accommodating, considering we arrived very early! The hotel is neat and tidy although some extra "spring cleaning" could be done in places eg. flight of stairs, bathroom accessories. However, overall the stay was enjoyable, the beds comfortable and the breakfast full and appetising. I would support a previous comment suggesting the serving time for breakfast is extended on a Sunday morning! Would revisit when in Bath again - location is great and just a 10 minute walk into the city centre.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moomin2806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 21, 2013 via mobile

This was the only room left in Bath. We could see why instantly. It said in the blurb "Warm welcome awaits" this was far from the truth and we were quickly shown the sign saying that breakfast was to be taken by 9 a.m. Even on Sunday! The room was furnished in 1950's shabby (not chic) furniture and an extremely tired set of old bed coverings and flimsy curtains. Our hearts sank at the prospect of even an hour in this cramped and space. The towels and sheets were clean but that is all that was positive. The next morning on trying to use the cramped bathroom the shower was so hot with no way of controlling it that it was impossible to stand under it. We mentioned it to the proprietor and he just shrugged his shoulders. The breakfast - well there was certainly no self service here. We were doled out some cereal and orange. Then we're were asked if we wanted anything else - yes we said we would like cooked breakfast. When it arrived the egg was the only item that had not been reheated. Definitely not a place we would ever stay again!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynneswinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bath hotels

London, United Kingdom
Level Contributor
211 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed October 2, 2012

stayed here while working in Bath, found the rooms to be clean, comfortable & plenty of tea & coffee ( travelodge could take note), showergel also provided. Found the beds to be comfortable & breakfast served with a huge portion of cereal. owners are quite odd though lol

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2012

Booked two bedrooms for the Friday night. Arrived at the guest house after driving three hours only to be told that they had messed up our booking. There was no apology or willingness to help us find accommodation for the evening. Was then asked to leave as she had to go to the supermarket! Staff were beyond useless and rude.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy3760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 21, 2011

In general you can put up with some fairly bad things if you are getting something really cheap, but if you pay a lot for something very poor you can not help but feel utterly ripped off.

The hotel room was so small you could only just walk around the bed. This issue was massively multiplied by the fact there was effectively nowhere to store clothes or put bags. This meant that every movement became a chore and two people trying to get ready to go out became a nightmare.

Moving onto the bed. For starters I am not convinced it was even a double, but regardless of that it may as well have been a single as so few springs in it still functioned it was almost impossible for two people to sleep in it. If you have ever slept in a deflating air mattress and had it start to wrap around you you will know the feeling. After a two night stay in this hotel I was starting to get pains in my back.

I am 6 foot tall, so am on the taller side but not to the extent I would normally have issues. In this hotel I hit my head off low ceilings in the stairwells going to the room and could not even sit on the toilet properly as there was not enough space for my legs.

To cap it all, the bedroom, toilet, shower and bed linen were not particularly clean.

If I had paid a trivial amount of money for this room I would probably have forgiven it most of the above and simply made a joke about not me not being so stingy in the future. However, this place is charging a premium price for utter rubbish.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ntfuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Walton's Guest House

Property: Walton's Guest House
Address: 17-19 Crescent Gardens | Upper Bristol Road, Bath BA1 2NA, England
Location: United Kingdom > England > Somerset > Bath
Hotel Style:
Ranked #113 of 160 B&Bs / Inns in Bath
Price Range (Based on Average Rates): $
Hotel Class:3 star — Walton's Guest House 3*
Number of rooms: 15

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