After a 3 1/2 hour drive i expected a nice easy check in only to be sent the the wrong room twice so at 11 pm this was not a great experience when asked about the parking and paying the lady just said pay outside at the machine or ring the number on a card I asked if I could pay through the room or on my card as I did not have any change the reply was NO in not a very nice way. After finally getting into my room I dialled the telephone number which was a local number only to be told it had changed to a 0843 number which as we know is a premium rate number which I called hoping and a nice and quick transaction only to still be on the line after 10 minutes so a £5 parking fee turned out to be a £9 parking fee after being told I was next in the queue after 10 minutes I to reception to ask about the parking and another person attended me and told me I could use my card in the machine outside the front door but it the SMS chip was not working it would not take payment luckily it worked so 30 minutes later the parking was paid for. They do need to pay attention to the floors covered in dirt the stairs were really bad. The room was nice and small bathroom needed some TLC toilet stained at the bottom bath taps needed a good clean but the reason they are covered in lime scale the shower is not strong enough it fails right on to the taps so a very very poor shower. Bed was nice. Had breakfast which was OK not a great deal of variety but ok bacon was so thin it was like ham but it was OK this area good do with a clean also. I would not stay here again i would pay the little extra for a nicer hotel I think I will stick to premier inn hotels
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- Also Known As:
- Travelodge Bath Waterside Hotel Bath
- Travelodge Hotel Waterside
- Travelodge Hotel Bath