We booked a stay at this hotel pretty much as a last minute decision. Admittedly this is a five star hotel and has a restaurant with a Michelin star chef, so my expectations were already high. Good service is not always guaranteed by having prestigious labels and exceeding expectations is never easy, but this hotel managed to exceed my expectations on almost every occasion.
Booking in I was sent a form, purely option of course but asked the sort of simple questions that would make the stay better. Arriving at the hotel we were greeted and recognised by name immediately, I guess it was from the car registration. We had had an arduous journey to Bath and upon arrival were ready for a cup of tea, this must have been obvious to the staff and we were told not to bother with registration they would look after that and instead we were served a delicious afternoon tea in the gardens.
The hotel was excellent as you would expect for a 5 star establishment. The room we had overlooked the grounds and had everything you could possible want in a room size that was excellent.
The most impressive part of the visit was the dinner on Saturday evening. We opted for the surprise menu. Ten courses all of which as chosen by the chef and came with a glass of wine to compliment the food. Now 10 courses takes some time to get through, but we were never rushed and no matter who you asked all the staff knew the details behind the dish we were eating.
As you will see from my other reviews I have stayed in a range of different hotels over the years. I am a firm believer in good customer service and in exceeding my expectations. I may have different levels of expectations when staying in a Premier Inn to staying at the Bath Priory but good service is about exceeding those expectations and this hotel certainly did that and that was down to the staff knowing and acting for their guests needs. I will go back to this hotel anytime. It is excellent
- Official Description (provided by the hotel):
- Nestled within four acres of mature award-wining gardens and spacious terraces, The 5 Red Star Bath Priory Hotel and Spa sets itself apart as a peaceful haven in a bustling city. The Georgian house of honey-coloured Bath stone enjoys a tranquil location just a short walk to the city centre and is proud to hold the city's only Michelin Star for culinary excellence. Welcoming guests as if to a private home, The Bath Priory is where much of proprietors Andrew and Christina Brownsword's private art collection adorns the walls. To help you truly unwind, our Garden Spa offers massages and a selection of luxurious treatments by British spa and skincare brand Elemis. There are 27 luxurious en-suite bedrooms and 6 suites set around 4 acres of stunning award-winning grounds and gardens. ... more less
- Reservation Options:
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