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“Almost There” 4 of 5 bubbles
Review of The Bath Priory

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The Bath Priory
Ranked #11 of 34 Hotels in Bath
Certificate of Excellence
London, United Kingdom
Level Contributor
508 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 362 helpful votes
“Almost There”
4 of 5 bubbles Reviewed November 4, 2013

I really am being picky here but this is a Relais & Chateaux Hotel, it's restaurant carries a Michelin Star and the lowest price a room is around £300 a night which, by any standards, is a great deal of money.

The absolute plus is that the price includes breakfast - either in the restaurant or your room - a newspaper and water. Fresh apples are placed in the room each day.

The bedrooms are country comfortable and well decorated. The lounges have an air of the old Manor House. They are delicious and wonderful to sit in. Paintings from the personal collection of the Hotel's owner adorn the walls - and they are fantastic.

Tea and coffee making facilities in the room (and milk is to be phoned down for to ensure it is fresh).

The staff are wonderful and nothing is too much. (Food review at the end - worth reading) ... There is a spa, and indoor and outdoor pool. Glorious gardens, outside seating. It has much going for it.

So what is the downside - firstly we had a room overlooking the hotel entrance. It was above a back of house doorway which was not on a soft closing mechanism. The constant banging of the door left to swing closed by staff members with their hands full drove us mad. Yes, we told a member of staff, no, nothing was done.

There was no evidence of any Air Conditioning. We were offered a fan which was excellent, but I can't image how uncomfortable a stay here might be on one of Englands horrendous hot nights (rare as they are).

And the thing that irritates me more than anything with hotel design is the distinct lack of a dressing table with adequate mirror. It is (wrongly) assumed that women can apply their make up and dry their hair in the bathroom. How short sighted that assumption is.

If you're getting ready its safe to assume that the bathroom is generally being used by a partner - and if it isn't it is so unbelievably hot and steamed up (either from recent use, or by virtue of the fact that it is always internal) that you can't see to put you face on. Worse than than, you are so hot and sweaty that both hair and make up ruins in any event.

What is wrong with a mirror and dressing table in the bedroom?

The quality of the tissues was really poor. They fell apart almost instantly - certainly when damp.

The bathroom taps are the lovely old fashioned 'pillar' taps. Nothing wrong there except the water was very hot. Wonderful for a good soak in a bath but I think a warning is needed. I scalded my hand in the basin.

The bed was one of the most comfortable but the pillows were far too soft. Choice options (or more pillows) should be in the room.

And please get a different blend of English Breakfast Tea leaves. The tea was distinctly grey and pasty tasting. Couldn't drink it. A cardinal sin in my world. I love a good cup of strong tea.

As for eating here, however, it is joyful. The restaurant is gorgeous and stretches the length of the hotel. It overlooks the very beautiful gardens. We selected the 'seasonal' tasting menu (friends joined us to eat). It was truffle based and heaven sent.

We waiting for our table with a glass of bubbly and a tray of canapés which gave us the taste for what was to come: Delicately fried fish cake balls - so light you almost couldn't taste them. Cheese puffs, tartare of curried lamb and a home made hummus.

Then .........

A beautiful Amuse Bouche which, for the life of me I can't remember.
Capaccio of scallops with lime, a slither of truffle and radish. Delicious.
The finest Fois Gras terrine with truffle I can remember in a long time.
Turbot in a truffle sauce. Sublime.
South West rare beef - more truffles - more groans of delight.
We then elected to have the extra course of whipped brie with truffle followed by dessert which I could not finish.

Expensive wines but with a section of the list offering less expensive options. Generally drinkable and good but not the best.

Great bread and plentiful.

Services was clean, efficient, warm and unobtrusive. Perfect.

In truth I would recommend the hotel to anyone and will return. How good it would be to see some correction in the small imperfections.

Room Tip: If you value silence ask for rooms overlooking the gardens NOT the entrance. If you 'overheat...
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Cheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathpriory, General Manager at The Bath Priory, responded to this review, November 25, 2013
Dear CherlyG,

Wow, Wow, Wow what a review, i cannot thank you enough for all the kind words and high praise you have bestowed upon The Bath Priory. I also take onboard all your comments regarding our "small imperfections" as you call them, and can assure you we are working on those the points raised.

I can only apologise for the team member you informed regarding the noise from the door as this information was never passed on. We have since created a slow closing mechanism which has rectified this issue. The tea's have also been reviewed and we are looking at changing them in the new year. The air conditioning is somewhat of a harder challenge to overcome what with the age of the building and the structure we have, however we are investing in hi tech cooling fans for those rare hot days we might be lucky to get in the summer of 2014.

I agree with your comments regarding the mirror and dressing table, and im delighted to inform you all rooms that do not have a stationary dressing table with mirror has a portable mirror in the room for use, we are also investing in long wire hair dryers so they can be used in multiple areas of the room for ease of use.

We would of been happy to provide more pillows should you have requested, although since your comments we have added to our guest preference form so the guest has the option of adding should they wish.

Sam and his team in the kitchen are delighted with your comments about the food and
we really do look forward to your return.

kindest regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,209 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Surrey
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

Once we arrived at Bath Spa station, we thought "it can't be too far" and decided to walk. We accepted defeat by the time we got to the Royal Crescent, and luckily a taxi was there to take us! The Bath Priory has an impressive entrance (one evening beacons were lit when we came home). It has a mix of a country/town house feel, but doesn't feel dated. Beautiful portraits are in the library, and there is a very relaxed atmosphere.

The room we had was Carnation, the Junior Suite.. It has an impressive four poster bed, a little dressing area and a lovely marble bathroom with separate bath and shower. We had an extra bed added to the dressing area, and it worked very well. It has a marvellous view of the gardens. I ordered a bouquet of flowers for when we arrived, and it was beautifully presented.

We tried the restaurant on the 1st night, it is superb, with very friendly staff and amazing food. It seems very popular. The breakfast is served in the same room, and the is a lovely wine cellar anti-room which would be very special place to dine. I loved the photos of the Rolling Stones in the ladies loo!

About the location, it is only 10 minutes walk to the Royal Crescent, and you can walk through the park which is beautiful. We tended to walk there and take a taxi back in the evening. We also tried the spa which I would recommend, although strangely, we had to get changed into our dressing gowns and go outside (it was raining) to the building next door. It would be better if you were able to get changed in the same building.

I would recommend the Bath Priory, and hope to go back soon!

Room Tip: Choose a room facing the gardens.
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Odette2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathpriory, General Manager at The Bath Priory, responded to this review, November 21, 2013
Dear Odette2012

Thank you for your kind comments about our hotel, restaurant, staff and our stunning city. We are very lucky to be just a twenty minute walk from Bath’s city centre, and yet have such a feeling of being in a country house hotel. We are delighted that you enjoyed your stay in Carnation so much and our florist Deb was pleased to read your comments about the flowers.
We are particularly pleased to read your comments about the food and the restaurant. thank you for sharing your feedback of the spa, we are glad that you enjoyed the overall experience, we do have changing facilitates in both spa buildings, we have passed your comments on to Tia our spa manager who will ensure that guests are given full details of spa areas.
We look forward to welcoming you back on your next visit to Bath.

regards
Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed October 30, 2013

Lovely country style hotel on the edge of Bath!! Lovely oldey worldly decor with nice sitting rooms and well decorated & comfy Bedrooms!!

Treated my partner to a special Bath Priory 7 course Taster menu which was scrumptious!! Service was slick smart and punctual!! Selected wineflight was very interesting and introduced me to some new wines & areas that I hadn't had before!! Food was gorgeous, well presented with some sublime tastes among the different dishes!!

Thank you the Bath Priory for making Bree's birthday very special & giving her a special evening to remember!!

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jonham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathpriory, General Manager at The Bath Priory, responded to this review, November 21, 2013
Dear Joham

Thank you for your kind comments about our restaurant. We are delighted that you enjoyed your visit so much, on this occasion to celebrate your partner’s birthday. The 7 course Tasting Menu is very popular with our guests and the matching flight of wines chosen by our very knowledgeable Sommelier’s really does make the whole dining experience that little bit special.

kindest regards
Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 27, 2013

Not far out of the centre of Bath, a real gem of a hotel. Spent a long afternoon enjoying afternoon tea - very generous selection of cakes for reasonable price in a lovely setting where you can enjoy a stroll in the gardens afterwards!

  • Stayed October 2013
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank katherinemurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathpriory, Manager at The Bath Priory, responded to this review, November 21, 2013
Dear Katherinemurray,

I am delighted to read that your afternoon tea with us was so memorable, Jon our head pastry chef works hard at his craft and these comments make all the work more pleasurable. We look forward to seeing you in the near future.

best wishes
Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horley, Surrey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

Joined family for a wonderful dinner in August. Started with champagne on the terrace, then into the restaurant. Wonderful food, exquisite things I had never tried before.....accompanying wines were superb. The staff couldn't have been more helpful. Atmosphere calm and efficient. All in all a very special place for that one off very special evening.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathpriory, General Manager at The Bath Priory, responded to this review, November 21, 2013
Dear SallyW254

Thank you for taking the time to write such a wonderful review. We are particularly pleased to read your comments about the food and the restaurant. Food is very much a focus of the hotel, both the kitchen and restaurant team work very hard to ensure unique dining experiences and so it’s always reassuring to read that we exceeded expectations. We hope to see you back with us in the future.

regards
Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed October 23, 2013 via mobile

Finding a "country hotel" in the middle of city for a special family occasion can be a challenge but the Bath Priory is just that. It's not as big, grand or impressive as a real country house but it has a similar feel and you can accept the compromise for the convenience of its location.
The main rooms are suitably old-fashioned, grand-ish and decorated with a very eclectic range of paintings.
The small bedrooms balance being classic with mod-cons and the softest towels I've ever felt.
The gardens are not the more raw than manicured, so there isn't a wow movement when you see them, but this is in a city and so any wide open space is welcome.
The standard of the food is high, including lovely creme tea scones which were fabulous.
The service from the staff was rather patchy, however, ranging from excellent (the service 'manager') and enthusiastic to cold and aloof. Furthermore, there were too many occasions on our visit when orders were forgotten or, indeed, delivered incorrectly (with an incorrect insinuation that we had mis-ordered). This really needs to be addressed.
Finally, we had booked bed & breakfast rates and so knew that breakfast would be an additional cost. That being so, I did feel insulted that the breakfast menu detailed no prices and they were not mentioned by the waiting staff. I was too embarrassed to ask and just ordered anyway but it left a bitter taste in my mouth.
So, in summary, this is an expensive hotel and there are lots of pros but too many cons. Hence my "average" rating. Should be so much better.

Stayed October 2013, traveled with family
Helpful?
1 Thank SamQ_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathpriory, General Manager at The Bath Priory, responded to this review, November 21, 2013
Dear BlueTopman

Thank you for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you enjoyed the quality of your food, in particular the scones and cream tea. During the summer time we also serve our teas on the terrace, overlooking the gardens. Hopefully you will have the opportunity to return to us in the warmer months, when our gardens are in full bloom and at their most spectacular. We are sorry to hear however of your disappointing experience regarding service throughout your stay. We are continually working with our team members to enhance service experience, so feedback from guests is always greatly appreciated. We have also taken your comments on board regarding the pricing on the breakfast menu and as we develop our food and beverage offering, are working to make our menus more guest-friendly. We hope to welcome you back in the future and provide you with a much more consistent experience.

kindest regards
Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honiton, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

We went to the Bath Priory at lunch to celebrate our wedding anniversary. Upon arrival we were greeted by a member of staff who guided us to the drawing room where we had complimentary cod in tempura batter which was unexpected and lovely. Having made our menu choices we were guided to the dining room which overlooked the gardens. The food was cooked beautifully, particularly the beef cheek and my husband would recommend the fresh raspberry soufflee. After dinner we enjoyed a walk around the beautiful gardens. Overall we can highly recommend the Bath Priory. If you are planning on going leave some time to explore the gardens while it is still light.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank AandASmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathpriory, General Manager at The Bath Priory, responded to this review, November 21, 2013
Dear AandASmith

We are delighted to read that you had such a wonderful wedding anniversary with us. The team are very passionate when it comes to providing the best possible guest experience for those special occasions and our head chef is always pleased to hear such great feedback about the food. It’s great to hear that guests are still enjoying the beautiful gardens at this time of year it is one of our greatest assets. Jane Moore and her team work very hard to maintain them throughout the seasons. We very much look forward to welcoming you both back soon.

regards
Andrew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bath Priory

Property: The Bath Priory
Address: Weston Road, Bath BA1 2XT, England
Location: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 34 Hotels in Bath
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Bath Priory 5*
Number of rooms: 33
Official Description (provided by the hotel):
Nestled within four acres of mature award-wining gardens and spacious terraces, The 5 Red Star Bath Priory Hotel and Spa sets itself apart as a peaceful haven in a bustling city. The Georgian house of honey-coloured Bath stone enjoys a tranquil location just a short walk to the city centre and is proud to hold the city's only Michelin Star for culinary excellence. Welcoming guests as if to a private home, The Bath Priory is where much of proprietors Andrew and Christina Brownsword's private art collection adorns the walls. To help you truly unwind, our Garden Spa offers massages and a selection of luxurious treatments by British spa and skincare brand Elemis. There are 27 luxurious en-suite bedrooms and 6 suites set around 4 acres of stunning award-winning grounds and gardens. ... more   less 
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