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“relaxed weekend”
5 of 5 bubbles Review of The Abbey Hotel

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The Abbey Hotel
Ranked #17 of 35 Hotels in Bath
Certificate of Excellence
Hemel Hempstead, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“relaxed weekend”
5 of 5 bubbles Reviewed October 30, 2012

lovely clean hotel with very friendly and helpful staff. we spent the first night facing back of hotel but the staff kindly changed us to front facing for the other 2 nights of our stay and we had a lovely view. the room was perfect and the bed extremely comfortable. the hotels location is excellent right in the heart of the city so close to all attractions.we travelled by train and the hotel was only a few minutes walk from bath spa. a great place to stay in bath.we must also recommend the italian pizza company for beautiful food and the ice cream and crepe parlour next door was good.

Room Tip: request front facing room when booking
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pencol2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (318)
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UK
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 29, 2012 via mobile

Well located hotel in the centre of Bath, rooms a bit small but then it is a best cheaper than surrounding hotels, breakfast ok but would be so much better if they didn't use tinned mushroom and poor quality sausage I think the cooked breakfast needs looking at. Staff friendly, hotel warm. Great location would stay again.

Stayed October 2012, traveled as a couple
Helpful?
2 Thank drewjo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 28, 2012

I stayed at the Abbey Hotel for 5 nights as I was attending a course at the University of Bath. I stayed in Room 311 (single room) which is at the top of the hotel overlooking the street. Reception staff are very friendly and check in was quick and easy. The room was a good size for a single and I would have taken the bed home it was so comfortable. I was quite surprised to find a stone wall and original crate fire place in the room which really added character. Good sized work area in the room and free wifi which was brilliant. The TV was a let down as although it was a flat screen there were very limited channels available and viewing quality was poor. The only downside to the room was the bathroom. The trickle of water from the shower really was very disappointing and by the end of the week was even more irritating. The temperature in the room was also very up and down with some evenings having to open the window because it was so hot and on other evenings the room was quite cold.

The only problem I did experience was noise from partying students moving through the area but being a university town you do expect it. It wasn't overly bothering but if you are a light sleeper it may be a problem.

I ate room service for 2 nights and although the food was a vast improvement on many hotels I felt is was a tad expensive. The hotel boasts 24 hour room service but when I rang down for sandwiches at 9.30 pm I was told I was lucky I called then as the chef was on his way out of the door. Clearly if the chef had left room service would not have been an option.

I had breakfast in the restaurant. Continental breakfast was a bit limited for £12.50 and I found it really irritating that the waitress would leave in front and across me to snatch the menu back from my side place. A full breakfast was available for £15. There is a very good cafe across the road from the hotel which serves really good breakfasts for a fraction of the price.

The rail station is close enough to walk to (which I did) with a suitcase but far enough away you don't experience any noise.

I would definitely stay at this hotel again and would recommend it for anyone wanting a good base to visit Bath.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed October 26, 2012

Bath is ludicrously expensive at the best of times. As a roaming business visitor with a restricted budget, it's always difficult to get anywhere in Bath shy of £100 a night. But I managed to swing two nights on a single-room-only basis at the Abbey Hotel for just over £150 for two nights which, for the area, is a good rate.

The good points - well the location can't be faulted. The Manvers Street car park around the corner is free after 8pm and you are slap bang nextdoor to some of the best restaurants in town - not to mention the Roman Baths and many other attractions. The downstairs bar/lounge is really smart and comfy and, as hotel bars go, the drinks are not TOO expensive, although to be honest any of the pubs nearby will be cheaper and have a better selection of real beer.

The staff are, without exception, superb - chatty, friendly, helpful. Big thumbs up.

Sadly, it is becoming something of a recurring theme in the south west of England to find establishments with hardworking, dedicated and excellent staff, but where the accommodation itself isn't really up to scratch.

There's nothing fundamentally wrong here - but it's just dated and a bit crappy. My room had a small flatscreen telly with 7 (yes, 7) channels, and even then the quality on three of them was unwatchable. The bathroom was clean and relatively spacious but the shower was a joke - weak and almost impossible to use. The bed was comfortable for a single but nothing special. The walk in wardrobe was, somewhat oddly, huge and well appointed.

My room - 206 - backed on to the extraction fan unit from the kitchen. So between about 6am and 11pm the fan was humming full pelt. The room was also unbearably hot (another odd recurring theme in south west hotels) and I had to leave the window open the entire time I was there to get the temperature right. This is nobody's fault - it's just not a very nice room. I guess you get what you pay for when you snap up the cheap deals.

All things said and done, this wasn't a terrible place to get my head down and, despite the humming fan and window being open, I actually slept well. Being on the doorstep of the best places to go out in town helped hugely as well.

With some TLC - specifically new bathroom fittings, televisions, decor and air conditioning - this could be the best place in town. Until then, it will remain an adequate place to get your head down if you're passing through for work, or using as a base to explore this beautiful city.

Room Tip: Try to avoid being at the back if you want to avoid facing on to the extractor fan!
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hushmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 23, 2012

Hotel location is fantastic and within easy walking distance of all major attractions, shops and bars. Staff were very friendly, reception staff very helpful and knowledgable of local attractions and places to visit and provided a map to assist. Even the night porter was exceptionally friendly and helpful when we wandered in after hours a little worse for wear. Nothing was too much trouble.
Unfortunately it seems the hotel relies on it's fantastic location to sell rooms, which I am sure they do week in week out. The rooms and stairwells were tired and dated and needed renovating.
The shower in the room was pathetic, one of those attached to the taps of the bath and absolutely no water pressure meaning we had to virtually lie down in the bath to get shower pressure below tap level. !!!
Considering this hotel is not cheap the standard and size of the room was disappointing. Bath is a fantastic place, if the rooms are updated I would definitely stay here again, purely based on location. Sort it out Best Western, good but no cigar.

Room Tip: Go or a high front facing room as the view at the rear is terrible, service areas and chimneys.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaseB786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ockendon
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed October 23, 2012

Satyed overnight on a business trip. The room size was okay but the bathroom was on the small side. The hotel was clean and very presentable. The bar staff were not quick enough to keep up with 20 odd people that evening, but the food was very nice. One added bonus was the free wi-fi in all the rooms.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sduke22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 13, 2012 via mobile

I like this hotel. Its not great, my room was a little dated and furniture looked tired but I understand they're revamping the place, this can only be a good thing.
Bed was comfortable and the room quiet.
Only complaint was after a hectic day I just wanted a sandwich in the bar; staff told me they don't do sandwiches! Unbelievable! So over the road to the pub for one there! Can't believe they turned down the chance to make some money!
Other than that, great location good breakfast and a nice atmosphere.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WainwrightBagger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Abbey Hotel

Property: The Abbey Hotel
Address: North Parade, Bath BA1 1LF, England
Location: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#12 Luxury Hotel in Bath
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Abbey Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Abbey Hotel is a privately-owned hotel in one of the best locations in Bath. Situated in North Parade, close to Bath Abbey, Pulteney Bridge, The Pump Rooms and the main shopping centre, it's the perfect base for exploring this glorious city, recognised as a World Heritage Site. The Abbey Hotel is also the ideal place to stay for rugby at Bath, and we are only minutes away from Bath Cricket Club and the Thermae Spa. Guided tour buses exploring the rest of Bath, including the Royal Crescent, Circus and Assembly Rooms, leave from outside the Hotel every 10 minutes. With 60 comfortable rooms, a lounge where you can enjoy coffee and drinks, and The Allium Brasserie selling drinks and meals throughout the day, the Hotel is a great place to unwind, whether you're here for business or pleasure. Watch the world go by from our pavement terrace over a cappuccino, light lunch or an early evening drink.Just opened: our brand new restaurant, The Allium Brasserie, created by our new former Michelin-starred Executive Head Chef, Chris Staines. It's set to become the most popular place to eat in the city. ... more   less 
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Also Known As:
Best Western Bath
Bath Best Western

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