We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wedding Stay in Bath” 3 of 5 bubbles
Review of Hilton Bath City

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Bath City
Ranked #24 of 34 Hotels in Bath
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wedding Stay in Bath”
3 of 5 bubbles Reviewed April 17, 2014

Quality of the hotel was just about acceptable. but room was very noisy at all times. The noises were just ordinary sounds of people in corridors, doors opening, next door rooms. Not the most relaxing place to sleep.

  • Stayed April 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank tonylucas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, April 23, 2014
Thank you for taking the time to post your review following your family visit to Bath City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,633 reviews from our community

Traveler rating
    623
    964
    600
    295
    151
See reviews for
540
1,155
80
279
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (507)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ammanford, Wales, United Kingdom
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed April 16, 2014

The Breakfast is good. The location central, but the building ugly. The Parking expensive at £15, but I knew this when I booked it. In fact I had also read here that the check in was a disaster for others - it was for me too. The Hilton Honours desk wasn't manned and we stood there like a couple of 'lemons' whilst some crisis or another was being resolved. It also doesn't help that the reception is laid out terribly, which makes it impossible to wait without being in the way!

As if to add insult to the situation, when I was handed my key I was told room 105 had a lovely view of the river. Ah! So all worth it then? Nope. It would have had a nice view of the river if we had been higher, or if someone hadn't built the roof on the restaurant below!

Room was a twin as requested, away from the lift, as requested, although only one lift was working! Bathroom was clean, the shower, new, was pathetic. I can forgive most things but not a lame shower. Room was clean and quite smart but very small, especially compared the Twin premier Inn I had stayed in two nights previously!

The toiletries in the room had already been used and not replaced which is a disgrace. The Kettle doesn't easily fit in the new modern bathroom sinks and as our room only had a shower we didn't have the option of filling it up in the bath

The biggest kicker however was the WiFi which wasn't free which for a hotel of this caliber is unacceptable.

So it seems that whilst these hotels read these reviews, often providing feedback, it seems to me that Hilton Bath hasn't acted on others comments on this establishment. I love a lot of Hilton's (the one in Leeds is particularly good), but I won't be revisiting or recommending this one.

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Melanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, April 23, 2014
Thank you for taking the time to tell us about your business stay. I am sorry to read that you
experienced a problem with the shower pressure in room 105 and we are grateful to you for bringing this to our attention, our maintenance team will investigate this issue. We do apologise for the inconvenience of a lift being out of service at the time of your stay. These works are necessary and essential maintenance work and with such work, there is never an ideal time to carry these out within the hotel. Your patience and understanding regarding this are very much appreciated, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bath hotels

Stafford, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed April 15, 2014

Love the hotel, fab big room (deluxe family) and super clean, plus very friendly staff. Big problem though - despite asking for a quiet room (travelling with toddlers) we were put in a room directly opposite the smoking terrace of a nightclub so it was too noisy to settle the children down all night.
Also quite a few tramps seem to be in the vicinity with their special brew, noisy and a bit intimidating!
Very close to town and there's a Waitrose down the road. Parking very expensive, £15 a day!

Room Tip: Specifically ask for a room on the riverside and check when you arrive - far quieter
See more room tips
  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Weallgoouttogether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, April 16, 2014
Thank you for taking the time to post your review following your family stay with us. I am glad to read that you liked the hotel, enjoyed your large family guest room, similarly that the room was spotlessly clean and the staff made you and the family welcome. We hope to have the opportunity of welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geertruidenberg
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 15, 2014

Looking for a good hotel to stay in Bath we choose the Hilton. Although the building is quite ugly in comparison with the beautiful surrounding buildings the inside of the hotel is nice. Breakfast (very good) is served in a classy room with view on the river Avon.

Yes, the room was a bit outdated but the beds were perfect! So was the staff, reception desk, waiters/tress, cleaning staff, they were all very friendly and eager to help.

It's just a 5 minute walk to the Roman Baths, the Abbey and the shops, very convenient if you're tired shopping :).

WIFI is only free (and fast) when you're in the lobby, WIFI is also available in the rooms at a charge.

Het hotel ligt op nog geen 5 minuten lopen van de Romeinse baden en de Kathedraal, een perfecte locatie.

Onze kamer was wat oubollig maar de bedden waren echt perfect. Het personeel is geweldig, allemaal even vriendelijk en behulpzaam.

WIFI is alleen gratis (en snel) in de lobby, in de kamer moet je betalen.

Prima hotel op een uitstekende locatie.

  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pien48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, April 16, 2014
Thank you for taking the time to tell us about your stay whilst visiting Bath with friends. Your compliments of the hotels ambience, our famous Hilton breakfast and the river views from our Atelier Restaurant are very much appreciated, thank you. I am happy to read that you found the beds superbly comfortable, the hotel staff friendly, professional and keen to assist. We hope to have the opportunity of welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed April 13, 2014 via mobile

Wife's birthday we popped to bath the spa (thermo) was out of this world but the Hilton breakfast the next morning after great nights sleep in a comfy modern room with great Service made my day away... If your looking for a last minute trip this is the place to go..

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Ian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, April 14, 2014
Thank you for your 5 star rating and recommendation of our hotel following your wife’s Birthday weekend spa break. Your compliments of our famous Hilton breakfast, comfortable modern guest rooms and the great service you received from our staff are very appreciated, thank you. We look forward to welcoming you back next time you are visiting the South West of England.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
worcester uk
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed April 13, 2014

We have stayed at the Hilton in Bath on a couple of occassions for the Spa weekends which include 2 nights, spa access and a 3 course meal with bottle of champagne on one of your nights.

The hotel has recently had a refurb so manages to combine contemporary with cosy ( as it is not huge ). The rooms arent big but more than adequate for the purpose and kept clean and tidy by house keeping.

The only minor glitch we had was with Hiltons online booking system which is an absolute joke and very frustrating..... so we just drove down and booked on the day.

Overall a good experience and we will be booking again this year.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank deano8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, April 14, 2014
Thank you for taking the time to post your review following your spa-weekend break. I am happy that you find the hotel to be a well balanced mix of contemporary styling, with a welcoming and relaxed atmosphere. We hope to have the opportunity of welcoming you back later this year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 11, 2014 via mobile

The Hilton in bath city is like every other hilton I have stayed in, staff are pleasant and willing to help. The hotel isn't the best looking and is in need of a bit of an update in some areas which I could see was actively being completed. The restaurant and bar area are lovely. I had a road facing room which was not loud as I sleep with the window open. I was pleasantly surprised how close the hilton was to everything. We parked the car in the podium and walk everywhere. There was no need for cars or taxis. We fell in love with bath and ended up booking an additional night. We fell in love with it so much we may be back in the Hilton bath city as soon as may...

Stayed April 2014, traveled as a couple
Helpful?
Thank Mattswales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, April 14, 2014
Thank you for your 5 star review, I am delighted to read that you ‘fell in love’ with Bath so much that you decided to extended your stay with us. Your compliments of our hotels convenient location and welcoming staff are very much appreciated, thank you. We hope to welcome you back in May.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bath hotels
0.2 mi away
Francis Hotel Bath - MGallery by Sofitel
0.7 mi away
Holiday Inn Express Bath
0.3 mi away
Premier Inn Bath City Centre Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
The Abbey Hotel
The Abbey Hotel
#16 of 34 in Bath
4.0 of 5 bubbles 1,310 reviews
0.3 mi away
Queensberry Hotel
Queensberry Hotel
#10 of 34 in Bath
4.5 of 5 bubbles 1,311 reviews
0.3 mi away
Dukes Hotel
Dukes Hotel
#2 of 34 in Bath
5.0 of 5 bubbles 1,185 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Bath City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Bath City

Property: Hilton Bath City
Address: Walcot Street, Bath BA1 5BJ, England
Phone Number:
Location: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #24 of 34 Hotels in Bath
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Bath City 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, overlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Travelocity and Priceline so you can book your Hilton Bath City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Bath City Hotel Bath
Bath Hilton Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing