Check in was fine. Room looked ok, but this morning the bed turned out to be not very comfortable and maybe even needing a good clean to the bed, and pillows. Noise from the street last night was loud and I was disturbed on several occasions affecting my sleep comfort. The fire alarm was also activated just after 4 in the morning by some numpty burning toast. This was not managed well, there seemed to be a joke element to this by the staff with an almost dismissive attitude to all the guests who evacuated the rooms. There were guests going both up and down stairs. This needs to be addressed, fire evacuation is a key safety issue and with this in mind I will be making a report to my Organisation with a recommendation that they consider stop using all Hilton brand hotels until this has been investigated.
Still to have breakfast but it is usually fine.
- Official Description (provided by the hotel):
- Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, overlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. ... more less
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- Also Known As:
- Hilton Bath City Hotel Bath
- Bath Hilton Hotel