The Kennard Hotel was the perfect place to stay. It was exactly as is decribed on the video and photos. They were extremely friendly and helped out any way they possibly could. The owners even looked up a place we were interested in visiting for us. The full English breakfast was superb! We cannot say enough good about our stay. It is centrally located, very, very clean, in a safe area & run by very nice people. The next time we visit Bath, we look forward to our stay at The Kennard Hotel again.