Stayed her for 2 nights so we could relax and see a little of what Bath has to offer. From the moment we were checked in, the staff were very helpful and polite. Jeremy at concierge was so lovely and very informative, he helped us with good restaurants to eat in and tickets for the Roman Baths so we didn't have to queue which was great as it was pouring with rain. Our suite was very clean, spacious and comfortable with everything in it you may need from iron to hairdryer and Molton brown toiletries, coffee & tea in the room etc, we were very comfortable here.
Breakfast was plentiful and the staff in the restaurant work really hard to keep the guests happy, again very polite and will help with anything, we sat next to an older couple whilst having breakfast who were constantly moaning about nothing, the staff really did make every effort, we later found out that they stay here every year!!!!
The spa was an added bonus and we also enjoyed using the facilities, towels and robes included.
The location was great with just a short walk to most of the sites. Would I stay here again Yes!! Would I recommend to friends and family YES! More
- Free Wifi