This hotel is a gem. The room we had was gorgeous, being a good size, with a large comfortable bed and a bathroom which was lovely. The cleanliness in the room was A1, and having bottled water and a good size tv in the room was nice. Free shoe cleaning is a nice touch and the valet parking proved invaluable during our stay. It was a shame that there is no wifi in the rooms, but I understand that this is due to be sorted soon, so no problem there.
We did feel that the breakfast could have been better - the buffet would have been improved with a greater selection, especially better fruit - what about some strawberries, melon etc, rather than a fruit bowl and dried fruit? The cooked breakfast portions though good quality were mean in size. Americans who are used to big portions will be very disappointed.
However, the one real disappointment for us is the lack of tea and coffee in the rooms, Yes, there is some during the day in the communal lounge downstairs. But that is not "everyones cup of tea". If you want a hot drink after 5.30pm your only option is room service at £4.25 a drink. So, if you want a evening drink, an early morning drink, you will have an expensive time. This seems cheeky considering the price of the rooms is not cheap. This has been mentioned time and time again in previous reviews and the hotel seems unwilling to address it; this really is at odds with everything else about the hotel, as staff and management seem so keen to please in every other way.
- Official Description (provided by the hotel):
- The Queensberry Hotel occupies four Georgian town houses in the heart of the city. The entire team is dedicated to giving each of our guests an outstanding experience. Guests can expect excellent standards of service, luxury bedrooms and delicious award-winning food. The Queensberry has held a Red Star rating for exceptional standards of service for ten consecutive years. This accolade is given by The AA, the organisation responsible for allocating star ratings to hotels and guest accommodation. ... more less
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