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“Whole new level of bad”
Review of TGI Friday's

TGI Friday's
Ranked #183 of 577 Restaurants in Bath
Certificate of Excellence
Price range: $13 - $32
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Breakfast, Reservations
Abergavenny, United Kingdom
Level 6 Contributor
120 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Whole new level of bad”
Reviewed October 25, 2012

Although I use the term loosely I dined there today. Restaurant cold and unkempt. Never been a fan of seeing other guests dirty leftover plates on tables. Asked for a booth and told couldn't incase they got busy (6 tables in total already in use) so eventually pleaded for a booth which we got. Slow service, constantly chased service for drinks and food. Starter sounded good but should have been described as deep fried meat with lettuce then main course completely cold. Manager did apologise and said it's because they had been busy. Hate to see what you get served when there is more than 10% of the restaurant sat. Offered free desserts as apology yet still got charged. Finally paid and couldnt get out fast enough. With the sheer volume of choice in Bath avoid like the plague.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dillonc1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Visitor rating
    86
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    27
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    19
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Finnish first
  • Italian first
  • Spanish first
  • Any
English first
Hinckley, England, United Kingdom
Level 5 Contributor
87 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Pretty pathetic for £30”
Reviewed September 29, 2012

While in the city of Bath and shamefully short on ideas as to where to eat I thought we'd go here. The US version of the chain is dependable and the food is quite nice. It makes me wonder then, how they can make such a hash of it here and have the bare faced cheek to charge so much for so basic a meal.

The positives - the staff were very nice and attentive and the service was pretty quick to be fair.

The negatives - we spent just short of £30 for a chicken sandwich and chips, burger and chips, some onion rings and two diet cokes. For that much, the burger should be gourmet and freshly made, the chips should be freshly cut and the onion rings should be hand made. The chicken sandwich should be something special made with fresh ingredients.

The chicken sandwich was ok really - made with fresh ingredients this is a difficult dish to get wrong and it was ok.

The burger, however, was not freshly made, the chips were not freshly cut and were over cooked and the onion rings were obviously made from frozen.

For the money, this was a pathetic effort and I feel robbed. Having had an exquisite burger elsewhere this week, this was a huge let down and a reminder of how chain restaurants like TGI and Frankie & Bennys treat customers like morons by charging premium prices for appallingly un imaginative dishes, badly prepared, anything but fresh - usually stodgy, seldom delicious. They are like universities of mediocrity where people learn what poor food is like to help them appreciate better food elsewhere.

I also remember how just now awfully cringeworthy the experience of watching some poor poor unfortunate having happy birthday sung for them is. Only now, instead of it being a half baked effort perpetrated by the staff, it seems reluctant guests are roped into the 'experience'. Just awful.

First time for me in a UK TGI in years and the last time ever. If you're thinking about eating here - don't bother. Seek out a better restaurant that isn't part of some soulless chain that wants your money without a care for your meal.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pete J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level 5 Contributor
75 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Lovely grub”
Reviewed September 28, 2012

Easy access for wheelchair, lovely food and fantastic cocktails, especially as hotel was within walking distance. Staff where very friendly.

Visited September 2012
Helpful?
Thank Linda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level 3 Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Works Xmas Meal”
Reviewed September 24, 2012

Was ok, food was nice was just a little slow in comin to are table!......even though there was only 7 of us so not a massive table

Helpful?
Thank fruitnnut121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level 6 Contributor
211 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“Hate chain restaurants but loved this one!”
Reviewed September 21, 2012

My wife persuaded to go into TGI Fridays as she fancied a burger & I found the staff very pleasant & attentive. The burgers came & soon went, they were delicious, atmosphere was great & will certainly be back.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank taypet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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