I booked the room online and immediately after booking it, i realized that I had made a mistake by one day in my reservation. Within a minute I was on the phone to the hotel to explain my problem. I got a very firm company policy of "Too bad, so sad!" there was nothing they could do about it. They had my money, and they did not give a hoot about me. This is not what I would call customer service at all. I even explained that I would be in the UK for two months and staying in hotels the whole time. It meant nothing. They were happier to keep my money for the night that I could not stay there, than they were for me to stay at their hotels in the future. Short sighted.. Yup..
- Official Description (provided by the hotel):
- Ideally located in the heart of the medieval town Shrewsbury, 0.3 miles from Shrewsbury train station and within walking distance of the Darwin shopping centre, the magnificent Shrewsbury Castle, Museum, Abbey, Theatre Severn and the beautiful Quarry Park. The hotel is surrounded by breathtaking scenic walks and is situated only 3.6 miles from the historic Battlefield. Our Shrewsbury Town Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes.Our Car parking is located underneath Raven Meadows multi-storey car park, follow signs for Raven Meadows and take the left hand turning before entrance. Please note: parking at our hotel is charged £8 per 24 hours in a pay and display ... more less
- Reservation Options:
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