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“Like the other reviews - good value and big clean rooms.” 4 of 5 bubbles
Review of Holiday Inn Express Shrewsbury

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Holiday Inn Express Shrewsbury
Ranked #7 of 14 Hotels in Shrewsbury
Certificate of Excellence
Manchester, England
Level Contributor
108 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Like the other reviews - good value and big clean rooms.”
4 of 5 bubbles Reviewed June 1, 2013 via mobile

Stayed here two nights - booked through Hotwire so no idea of exact location until booked. Very good price, reasonable breakfast included, big clean room, massive shower cubicle with a seat (very useful), and plenty of parking. The staff were good, the hotel is handy for a trip to Ironbridge or Much Wenlock being handy to the A5 as well. Downside is its too far from Shrewsbury town centre to walk in and out so you'll either need a taxi, or hunt for a car parking space and a designated driver.. No good if you want a meal out and walk back, unless you don't mind a 3 mile walk, part of which is on an unlit road. The hotel is in an office park so totally dead at weekends and evenings.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tomthetank67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharma82, General Manager at Holiday Inn Express Shrewsbury, responded to this review, June 3, 2013
Dear Guest,

Your lovely portrayal of the entire stay with us only makes our team beam with pride for contributing in some way for your happy trip. I am also grateful for the appreciation for our whole team , as they are our unsung heroes who rarely get noticed! A BIG THANK YOU for that.

We look forward for your next stay with us.

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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666 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
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Fuerteventura
Level Contributor
777 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 470 helpful votes
4 of 5 bubbles Reviewed May 31, 2013

After previous stays at the Travelodge down the road at Bayston Hill Roundabout, and a number of other recent stays in Travelodges and Premier Inns, we were pleasantly surprised by the quality of the Holiday Inn Express, particularly the rooms. The room was quite spacious and well-shaped - it was easy to get past a person sitting at the desk. The desk space was good and the desk chair comfortable - I had some work to do. The very easy to use free wifi was much appreciated in comparison with the hassles getting connected at Travelodges and Premier Inns. The bed was comfortable and we had a very good nights sleep. The bathroom and shower were very nice and there was a good range of soap, shampoo and moisturiser.

It was very good that breakfast for 2 was included in the price. It was a bit basic, though, and the coffee tasted a bit metallic.

Good value - Will stop there again

Room Tip: First floor away from lifts
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NomadicTraveller7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharma82, General Manager at Holiday Inn Express Shrewsbury, responded to this review, June 3, 2013
Dear Guest,

Thank you for taking the time to write a review for your stay with us and your comment regarding the comfort of the room and ease of working in their. We hope to see you soon and to make every effort to change your rating to a full 5 stars!

Regards

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed May 30, 2013

We stayed here on a Saturday night. We stayed in room 20 on the ground floor. Reception staff where polite and helpful. The room was very spacious and had all the basics. The free breakfast is great considering it's included in the room price. Plenty of parking and about 5 mins drive from town. Not normally one to moan about this, but the room really could have been cleaned better there was a fine layer of dust on the side, bin, tv, desk chair and there were leaves on the arm chair where it hadn't had a thorough clean just a quick whiz with the hoover. The bed and bathroom however where spotless. Would defiantly stay here again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ally83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharma82, General Manager at Holiday Inn Express Shrewsbury, responded to this review, June 3, 2013
Dear Guest,

Team Shrewsbury is really delighted to see your rating and is very happy to receive such encouraging compliment that you have paid! .Thanks for your lovely comment about our staff which i have passed it on to them.I have also discussed about the cleanliness issue with the Housekeeping team so that its not repeated again.

We await your next trip to Shrewsbury and another stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 27, 2013 via mobile

Stayed 2 nights. Great value. Comfortable bed, quiet, very friendly helpful staff. Easy to find. Hot and cold choices at breakfast. Shrewsbury 2 miles by London Road. Very quaint. Great Arabian/Moroccan food at Traitors Gate.

Stayed May 2013, traveled as a couple
Helpful?
Thank maremac54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharma82, General Manager at Holiday Inn Express Shrewsbury, responded to this review, June 3, 2013
Dear Guest,

Thank you very much for the five star review about your stay with us! Your good comments about your stay motivate us and give us a sense of culmination of our hard work.

We look forward to welcoming you soon!

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed May 26, 2013

Rooms were nice, clean and fresh, beds were really comfortable so 10/10 for sleep quality FREE wifi was a bonus. Staff service was hit and miss, some were very nice, others you may as well have been invisible.

Breakfast, included for free, basic but a bit of a selection.
Evening Meals... well having to stay Mon-Fri for 3 weeks, the specials menu never changed, the main menu half of it was never available (changing suppliers so they say) , not cheap even for what I would say was mainly reheated microwave meals, but they did make the effort to try and make it look presentable.
Given its not near anywhere else to eat it was a little disappointing as you'd have to travel to have an alternative.

Dining Area/Lounge TV's always on football or news.... football always on full volume, news quite with no subtitles, but not what I wanted every night, not everyone wants to just watch football or sport. I started getting my meals and going back to my room.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gingersnaps_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharma82, General Manager at Holiday Inn Express Shrewsbury, responded to this review, June 3, 2013
Dear Guest,

Many thanks for taking the time and writing a very detailed review of your experience at our property. After reading your review, I get a sense that you weren't pleased for more than one reason.

First of all thanks for your good comment about the room,cleanliness,free WiFi and the breakfast.We are pleased to announce that we are launching our summer special dinner menu and also we will be frequently changing the dinner menu to give a variety to our customer.I have discussed about the staff issue in our morning meeting so that its not repeated again.About the football on TV i have asked my staff to keep the volume low so that other guests are not disturbed by it.

We all hope you would choose us again and give us another chance to improve on our short comings.

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

New build on an industrial/office park on the outskirts of Shrewsbury a very short distance from A5. Great location and only a short drive in to the town centre. Hotel very well furnished and rooms very well appointed. Very quiet and all usual furnishings. No bath but large shower in en-suite. The reception area has a bar area which is also where breakfast is taken. Some reviewers have criticised breakfast. The cooked breakfast is very basic with a restricted range but the continental range was great. The staff were friendly and helpful. Will certainly use again. Holiday Inn to be congratulated.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank davidwesties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharma82, General Manager at Holiday Inn Express Shrewsbury, responded to this review, June 4, 2013
Dear Guest,

Nothing pleases us more than a guest who leaves the hotel satisfied. It is a great feeling for the staff for a job well done and at the same time it is very encouraging.Thanks for your positive comments about the room,shower and more importantly the breakfast.

We hope to continue to serve all our guests with same zeal and maintain our service standards.

Our team awaits to welcome you again!

Regards,

Samir Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed May 22, 2013 via mobile

Went here for weekend stay was really pleased with the accommodation large room with large comfortable beds. Staff were pleasant and friendly. Hotel is out of town but we knew this, taxi was only £5.00 so did not mind. Would stay here again no problem.

Stayed May 2013, traveled as a couple
Helpful?
Thank Backchatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharma82, General Manager at Holiday Inn Express Shrewsbury, responded to this review, June 4, 2013
Dear Guest,

Many thanks for such a lovely review. I am so pleased to read your comments about our property. Our was equally thrilled to learn that we are consistent in our service delivery and quality.

Team will look forward to have you back and WOW you one more time and hopefully convince you enough to earn a 5 star review this time.

Regards,

Samir Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Shrewsbury

Property: Holiday Inn Express Shrewsbury
Address: Shrewsbury Business Park | Shrewsbury Business Park, Shrewsbury SY2 6LG, England (Formerly Hampton by Hilton Shrewsbury)
Phone Number:
Location: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Shrewsbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Shrewsbury 3*
Number of rooms: 75
Official Description (provided by the hotel):
From its medieval castle and historic black-and-white Tudor buildings, to its museums, restaurants, bars and world-famous Shrewsbury Abbey, the area surrounding the Holiday Inn Express Shrewsbury hotel beckons visitors with its stunning sights and sounds.Whether your stay with us is for business or pleasure, there is much to uncover in this fascinating town and with our modern, comfortable and clean rooms you are sure to find everything you need for an enjoyable visit. Not only is our hotel right in the middle of the Shrewsbury Business Park, many more attractions are either walking distance or a short drive from our front door. You can start your day with a free breakfast before heading towards the nearby town centre that is packed with timber-framed black and white buildings, steep narrow streets and alleyways. In fact, it boasts over 600 listed buildings, including Shrewsbury Castle, now a regimental museum. The historic centre is a shoppers' heaven, featuring designer boutiques, smart malls and an amazing range of independent retailers. Add to that a lively night life and a rich choice of cafés and restaurants.With easy access to Telford and the Midlands, including Telford International Centre, the Hampton by Hilton offers modern amenities in a historic Tudor town. ... more   less 
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Also Known As:
Hampton By Hilton Shrewsbury Hotel Shrewsbury
Purplehotel Hotel Shrewsbury
Shrewsbury Purplehotel Hotel

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